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Mt Orab Ford Mercury
Mt Orab, OH
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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46 Reviews of Mt Orab Ford Mercury
March 28, 2026
I purchased a used C8 Corvette convertible from Mount orab Ford that had just over $7,500 mi on it. Looking through the owner's manual I discovered that the filter in the transmission has to be changed a orab Ford that had just over $7,500 mi on it. Looking through the owner's manual I discovered that the filter in the transmission has to be changed at $7,500 mi or it voids the cars warranty. I assume that it had been done I was told that all the fluids had been changed but about 2,000 miles later I was talking with a friend that told me it was imperative that the filter was changed. After multiple calls to the dealership over about a 10-day period I finally spoke with someone who pull the car up in the computer and looked at it for maintenance records and told me that it appeared the filter had not been changed. Something so important that it would void the warranty certainly should have been changed by a reputable dealership when the car reached 7,500 MI. For this reason I would not recommend Mount orab Ford and will now have to spend $1,000 having the filter change 2000 miles over warranty recommendation. More
by kennydo2
Employees Worked With
Blake Stone
February 28, 2026
arranged to look at a new Ranger by phone, drove 90 miles to look at the truck, got excuse it was out on loan would return to lot, waited over two hours never saw the truck, salesman was nice, Dealership wou to look at the truck, got excuse it was out on loan would return to lot, waited over two hours never saw the truck, salesman was nice, Dealership would not attempt to deal on the price, I guess they didn't need to sell anything. Sales Manager was an xxx to me and my wife, would never buy anything from this dealership. I wasted a lot of time and never even was able to see the truck. More
by Gary
Employees Worked With
Landen
February 27, 2026
While the buying experience was great tha actual car it's self has been nothing but a nightmare. , 2024 Ford escape bought it in Oct or 2024, has around 55k miles on it, yes it's a lot my husband works a lot self has been nothing but a nightmare. , 2024 Ford escape bought it in Oct or 2024, has around 55k miles on it, yes it's a lot my husband works a lot. A few months ago the car started slipping come to find out it needed a whole new transmission radiator heater. Cool thermostat and all the lines connecting all of the cooling system. We get the car back and a week later the car overheats gets towed to the dealership. We're a hose. Clamp failed. We picked the car up that day. Great! A week and a half later we lose heat. We had to put a gallon of antifreeze in it in less than 24 hours. Take it back to the dealership service department. Keeps it for 3 days. Pick it up. They tell us nothing's wrong with it. Must have been an air bubble, had it less than 24 hours and lose heat. Again, absolutely do not recommend a Ford escape. You do not recommend Ford service More
by minsturgill1984
Employees Worked With
Eric
January 17, 2026
RJ Taylor was a huge help with the purchase of our new Jeep. We stopped in, found one on the lot, and he made it a reality for us. He was so easy to work with and made sure we left with exactly what we wa Jeep. We stopped in, found one on the lot, and he made it a reality for us. He was so easy to work with and made sure we left with exactly what we wanted. More
by Natasha
Employees Worked With
RJ Taylor
January 24, 2024
We bought a used Ford Escape 2022. Nick Schumann was our sales person. He made us feel comfortable and helped us to get the price we wanted. Nick Schumann was our sales person. He made us feel comfortable and helped us to get the price we wanted. More
by lindahilgenberg
Employees Worked With
Nick Schumann
