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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.4
305 Reviews

305 Reviews of Mtn View Chevrolet - Service Center

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December 02, 2015

The Dreaded Check Engine Light I was nervous being female, since I am clueless when it comes to cars. Craig greeted me right away making me feel very comfortable. Craig was very pro More

by Kristy Cumbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Dec 04, 2015 -

Mtn View Chevrolet responded

We are very appreciative of you providing us with feedback about your visit. It is great to hear Craig was professional, knowledgeable and helpful. Our team works hard to make everyone feel valued and provide the highest level of service. We look forward to serving you for many years to come!

December 02, 2015

very helpful.did not take too long at all very helpful.The service did not take too long at all.Very friendly service..I will .definately be back,I will tell my friends,THANKS More

by KIMGILBREATH50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Pavlou
Dec 04, 2015 -

Mtn View Chevrolet responded

Thank you for the kind review and recommendation, Kim. It is great to hear your service was prompt and friendly. We look forward to taking care of all your vehicle needs in the future. Please let us know if there is anything we can help you with.

December 02, 2015

Great customer service experience. Dean was very professional waited on me in a timely manner. The service for the oil change was not a long wait. Dean explained the overall procedure More

by STRAWTERKIMBERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Crews
Dec 04, 2015 -

Mtn View Chevrolet responded

We appreciate you sharing about your visit with us, Kimberly. We will always work hard to provide you with the outstanding service you have received from Joanna and now Dean. Thank you for choosing Mtn. View for all your vehicle needs! We look forward to being your go-to dealership for many years.

November 30, 2015

Corrected what wasn't perfect As a discriminating customer I was pleased to see Mt View Chevrolet go out of their way to accommodate my requests and provide this patron with quali More

by RALFARO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Dec 04, 2015 -

Mtn View Chevrolet responded

Thank you for for sharing your experience with us! We are so happy to hear our team was helpful and provided you with quality service. We will always be dedicated to working hard for you!

November 29, 2015

Visited for Scheduled Maintenance Upon arrival I was greeted right away. Craig got my truck right in and he got it to me right away as promised. I was beginning to think I had stopped More

by MBVOL52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Nov 30, 2015 -

Mtn View Chevrolet responded

Thank you for the great feedback! We are so happy to hear your service was quick and thorough. We look forward to taking care of all your future vehicle needs and thank you for being in the Mtn. View Chevrolet family!

November 20, 2015

Serving my Tahoe I had an appointment and arrived earlier. The Service writer was very nice and friendly. They had my Tahoe ready and I was on my way in about 45 mins. More

by OTSTANDIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the service writers name.
Nov 20, 2015 -

Mtn View Chevrolet responded

Thank you for the great feedback! We're happy to hear you were able to make use of one of our service coupons and were satisfied with your visit. Keep checking our site for the newest specials and visit us again soon!

November 19, 2015

Traverse scheduled service As usual, service was excellent. Every issue that I mentioned was addressed and fixed. Carlton Harris made sure that I was informed on the progress. More

by gjackson070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
Nov 20, 2015 -

Mtn View Chevrolet responded

Thank you for your kind review.We are so pleased to hear all your issues were taken care and well-communicated. We look forward to serving you again soon!

November 17, 2015

100,000 mile checkup we brought our yukon in for service, wound up getting 4 new tires and they forgot to align them. we made an appointment for the next saturday morning More

by eGEESLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea-never got a name
Nov 19, 2015 -

Mtn View Chevrolet responded

PARTS AND SERVICE DIRECTOR JIMMY CLARK CALLED CUSTOMER AND OFFERED FREE COMPLETE DETAIL ON CUSTOMER VEHICLE. ALSO OFFERED FREE LOANER VEHICLE TO CUSTOMER WHILE WE PERFORM DETAILING ON CUSTOMER'S VEHICLE. DEALER ALSO APOLOGIZE FOR CONDITION OF VEHICLE WHEN RETURNED TO THE CUSTOMER AFTER SERVICE REPAIRS.

November 12, 2015

Service Not what I expected. My truck was sent to a shop down the road even though I had appointment at dealership and was not told this. Appointment was at 9 More

by WCHODGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Clark, Craig Bush, Perry Freeman, Kyle Montgomery
Nov 16, 2015 -

Mtn View Chevrolet responded

We appreciate you bringing this to our attention. We always strive to provide the highest quality of service and two important factors of that are good communication and timeliness. In your case, we did not meet that standard of service. We will work harder in the future to make sure your service is always exceptional. If there's anything we can do for you, please contact Jimmy Clark at 423-266-0181.

November 12, 2015

Great Service Their service was on time and very courteous. I was in and out in no time at all and everyone treated me like I was their best customer! More

by fist_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria and all the service crew
Nov 13, 2015 -

Mtn View Chevrolet responded

We are so happy to hear this! We value all our customers and will always work hard to provide the best service possible. Please let us know if there's anything we can to do to help you in the future. We look forward to your next visit!

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