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Mtn View Chevrolet - Service Center

Chattanooga, TN

4.4
305 Reviews

305 Reviews of Mtn View Chevrolet - Service Center

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October 22, 2015

Transmission was not reading my gears I took my car to mt.view Chevy for service they were friendly and willing to help me with my problem . They solved the problem and I'm satis More

by MDASBERRY69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Oct 22, 2015 -

Mtn View Chevrolet responded

We appreciate you leaving us a review. We are pleased to hear that our team was friendly and helpful in fixing your car's issue. We look forward to serving you again soon. If you have any vehicle needs we can help you with, please let us know.

October 20, 2015

Good customer service Great customer service as usual. Only thing is, I can't figure out why a scheduled oil change takes over an hour and a half, but some things can't be More

by gijoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2015 -

Mtn View Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and we will certainly work harder to provide the most timely service as possible without sacrificing our quality standards. We look forward to serving you again soon.

October 19, 2015

Service of 2008 Malbu I thoufht that ihad scheduled an appointment to bring my car in for the 100,000 service. It was not on the books and Kevin assured me that it was not More

by ALEXIAP
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtesy driver that dropped me off at work.
Oct 20, 2015 -

Mtn View Chevrolet responded

Thank you for the review, Alexia. We apologize for the appointment confusion, but pleased to know you were satisfied with the quality, timeliness and price of the work. Our team will always work hard to take care of you. Hope you continue to enjoy the 2008 Malibu for many years!

October 19, 2015

Great Service I dropped my truck off for regular maintenance. The service department was finished in no time. I expected to wait for over an hour, but this wasn't More

by MDUPREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Oct 20, 2015 -

Mtn View Chevrolet responded

Thank you for the feedback! We're so pleased to hear you were happy with the timeliness of your service and politeness of our staff. We work hard to make all our customers feel valued and well cared for. We hope you'll continue to choose us for all your vehicle needs.

October 19, 2015

Oil Change Because service was quick and employees are respectful, friendly and good work qualities and have good attitudes. Always willing to assist. Never took More

by DLOWE42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
Oct 20, 2015 -

Mtn View Chevrolet responded

We appreciate you sharing your experience with us! Our team is happy to hear that you experienced respectful, friendly and high quality service. We will always work hard for you. Please let us know if there's any vehicle needs we can help you with.

October 19, 2015

Good fast job for service. They were on time for my appointment. They finished my service in a reasonable amount of time. Service advisor was friendly. I did not like the two fu More

by MANNUTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2015 -

Mtn View Chevrolet responded

Thank you for taking the time to share your experience with us. We are happy to know your service was prompt and friendly, but we are disappointed to hear about the grease prints found on your car. We try to treat every car like it is our own and this does not measure up to that standard. We want to do what we can to make this right by you, so we can keep your business. Would you please give our Service Manager Jimmy Clark a call at 423-266-0181?

October 16, 2015

Adequate But Not Excellent This service appointment was something of a mixed bag of both Pros and Cons and so I shall share both: PROS: - Service performed quickly and effic More

by Thomas M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Montgomery
Oct 19, 2015 -

Mtn View Chevrolet responded

Thank you for taking the time to share your experience, Thomas. Our team is happy to know that you were satisfied with the timeliness and efficiency of your service. We work hard to be prompt while providing the highest quality of work. That being said, we appreciate you sharing feedback about the cost. We are constantly working to be the best and we will certainly look to find ways to improve in this area. If there's anything we can do for you, please call our service manger Jimmy Clark at 423-266-0181 and we will be happy to work with you.

October 15, 2015

Friendly and professional service beyond e expectations Problem came about suddenly so I did not call ahead for a service appointment. I was greeted right away in the service department by Kyle. I explaine More

by PIGSKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Oct 19, 2015 -

Mtn View Chevrolet responded

Thank you for sharing about your visit with us. So glad to hear that Kyle was able to help figure out the problem and fix your vehicle quickly and efficiently. Our team is very pleased to know your service was friendly and professional. We will always work hard to deliver that to you. Please let us know if there's anything else we can help you with. Thank you for being in the Mtn. View Chevy family.

October 14, 2015

Helped me greatly Helped me get what I needed done . Helped get my oil changed and called me about my car. Stayed in touch letting me know the price . More

by SEM102386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 19, 2015 -

Mtn View Chevrolet responded

Thank you for sharing your visit with us. We are happy to know that you were satisfied with your service. Hope to see you again soon!

October 06, 2015

Strouphauer I came in to get my Truck services. Just oil and tires rotated. Perry was the service advisor that helped me. Perry was extremely nice. It was long an More

by SGAYLLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cook , Perry Freeman
Oct 08, 2015 -

Mtn View Chevrolet responded

Thank you for sharing about your experience. We are so glad to know that Perry was helpful and nice during your visit. Glad we could help get your truck back in tip top shape! We hope you'll continue to choose us for all your vehicle needs.

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