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Mountain View Ford Lincoln - Service Center

Chattanooga, TN

4.4
151 Reviews

151 Reviews of Mountain View Ford Lincoln - Service Center

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June 18, 2025

Was able to work us in in short notice and had a shuttle for us More

by HALLWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
June 18, 2025

Super sweet and helpful will be coming back! Very good communication! And very knowledgeable! Yay More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domick
June 18, 2025

Very professional. Gave me a courtesy shuttle ride home. Called me when my car was ready and sent the shuttle to pick me up on time More

by CHAPPYAMOCO
Recommend Dealer
Yes
Employees Worked With
Joe
June 17, 2025

Tech scratched my car, and the service writers have no people skills. Tech scratched my car, and the service writers have no people skills. They seem like they could care less that brought my car up there More

by Redloh21
Recommend Dealer
No
June 17, 2025

Service advisor, Jason has been outstanding. He has kept me informed and handled all warranty claim issues capably. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thornton
June 17, 2025

The sales team took care of me and did a fantastic job! Thank you, Mnt View Ford! More

by THATMELODYCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
June 17, 2025

Great experience. Quick service and a car wash! We were able to get an appointment quickly and Dominik took great care of us. More

by julie.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik in service. 5 stars
June 17, 2025

Mountain View Ford provides excellent access accessibility for preventive maintenance on your vehicle. They perform the service with a knowledgeable staff and in a timely manner. More

by IACASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Ford Edge Titanium transmission issue (known yet no recall) Jason assisted and found I had a special warranty and I was able to get things fixed. Very happy with the rental car process and communicatio More

by JNEEBOBINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service dept
June 14, 2025

I needed only a starter. They charged me 200.00 for something I didn’t need. Car is 2006. After they did the diagnosis. Guest what? The car only need a starter. Dealershi More

by DBALCH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Nichols
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