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Mtn View at 153
Chattanooga, TN
758 Reviews
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758 Reviews of Mtn View at 153
Helpful April 02, 2024
Lane Kersey was an amazing salesman who helped me find a car at an affordable rate without trying to rip me off or take advantage of me, definitely will be recommending to friends car at an affordable rate without trying to rip me off or take advantage of me, definitely will be recommending to friends More
by zac
Employees Worked With
Ethan Hickman, Hayley Thompson, Lane Kersey
March 28, 2024
Thank you Jonathan for your kindness. It was a pleasure doing business with you at the Mountain View Dealership. I will do my best to send more people to the dealership. God bless! It was a pleasure doing business with you at the Mountain View Dealership. I will do my best to send more people to the dealership. God bless! More
by lrselve
Employees Worked With
Sean Moses, Logan Killen, Jonathan Slack
March 22, 2024
Jace and Bailey did an amazing job taking care of us and our needs. Me and my wife enjoyed the process and will definitely be continuing business with them. They treated us fairly and respectfully. Whatever our needs. Me and my wife enjoyed the process and will definitely be continuing business with them. They treated us fairly and respectfully. Whatever car you NEED, they'll make sure they meet every bulletin! More
by Gavin M & Hannah C
Employees Worked With
Jace Flatt, Bailey Nires
March 19, 2024
Thank you soooo much its been a great experience and it was a pleasure working with you. You where so patient so kind to me. Youve been nothing but amazing making sure i got the service i needed. Thank you was a pleasure working with you. You where so patient so kind to me. Youve been nothing but amazing making sure i got the service i needed. Thank you again. More
by Cmcgowan1352
Employees Worked With
Bailey Nires
March 19, 2024
Me and my family were having a hard time and Jessie Merciers did everything he could to make sure we left with exactly what we needed! Merciers did everything he could to make sure we left with exactly what we needed! More
by Katlin Marie
Employees Worked With
Ethan Hickman, Jessie Mercier
March 18, 2024
I was hoping I wouldn't have to post this, but unfortunately our total experience didn't go well. My Wife and I worked with Randy and Ethan(which were both very helpful). We bought a SUV that I di unfortunately our total experience didn't go well. My Wife and I worked with Randy and Ethan(which were both very helpful). We bought a SUV that I discovered had a leaking sunroof after a test drive. I knew this could be an issues due to past experience with the brand. They agreed to fix the issue and apply the Zurich Shield when we purchased. I bought the Extended warranty and even financed so that we could get a better deal than the Cash offer. 5 Days later the Fan shroud goes bad and begins to knock. My Wife called to schedule an appointment and the Service center was rude with her when she was just trying to get it scheduled. They couldn't look at the issue for 5 days, when we finally got it scheduled we decided to have them fix the roof leak and apply the shield while it was there. Josh at the service center was very helpful and attempted to file the repair under the warranty but it was ultimately denied. I called and left voicemails with the Sales manager and GM over the course of 3 days and never got a response. I was told by several employees that management would reach out. I ultimately told the service center to repair the SUV which would cost 1K out of pocket. I did receive a call from the Finance manager that was ultimately unable to do anything to assist us. Service center was able to save us $100 dollars when we picked it up. I was not looking for them to cover all the costs, but at minimum I expected a return call from someone in management and an opportunity to discuss the situation. I am a return buyer, this was the 2nd vehicle I have purchased from this location. This poor experience is enough to ensure this will be the last vehicle I purchase from them. More
by lwspoon10
Employees Worked With
Ethan Hickman, Randy Rhodes
