
Muller Honda
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I purchased my first Honda Accord at Muller six years ago. It was wonderful experience. The staff emailed me all the information I needed to make an informed decision, no playing games, no hiding. They t ago. It was wonderful experience. The staff emailed me all the information I needed to make an informed decision, no playing games, no hiding. They totally lived up the promise to eliminate much of the hassle traditionally associated with car sales. Muller is so different and stand head and shoulder above so many other car dealers full of pushy and annoying salesmanship. I was so glad to find out that the culture didn't change a bit after six years and it's only getting better. Kurt Kim was the main person serving me this time. Again we worked out all the numbers over the phone and emails before I even stepped into the door. I did my homework beforehand on current Honda incentives and market price. Kurt gave me all the details I asked, which was consistent with my own research. Kurt went out of his way to put together the best package for me. I was shocked to find out his offer was 12% below the best offer I can find somewhere else, which I had to twist arms and bargain hard for. It was such hassle-free experience! I walked in with confidence that I was dealing with honest hard-working professionals and I was getting a great deal. The paperwork progress was very smooth. Gary in the Finance Department and Kurt worked hard to push paperwork very quickly and professionally. It was late and near the close time when everything was done. Kurt still took time explaining to us every single features of our new 2012 Honda Accord. This is what professional sales should be. Thanks Muller and Kurt setting up such excellent standard! I love this dealership and I love people working there! I would certainly keep coming back and also let all of my friend know about Muller. Keep up the great work! More
Greg's inability to accurately interpret quotes from the commander of my trade in,Ally, coupled withMuller's slow payment to Ally combined to createa living hell that took2 months to resolve.. I haveALL thr commander of my trade in,Ally, coupled withMuller's slow payment to Ally combined to createa living hell that took2 months to resolve.. I haveALL three documentation as will as recorded telephone, conversations with Ally to fully substantiate everything, including the fact that Muller paidAlly slow and late and am happy to share all of it with anybody considering doing business with this dealership. BUY YOUR CAR SOMEWHERE ELSE! I can be reached art william_perlman@comcast.net More
Am very pleased with the dealership. Our vehicle was not at the dealership when we inked the deal and they provided us with service loaners until the car arrived. One time the salesman even came to our hous at the dealership when we inked the deal and they provided us with service loaners until the car arrived. One time the salesman even came to our house to pick us up so we could get the loaner from them. Vehicle was just as promised and ready when they promised. Wasn't the least expensive of the prices but was treated with a great deal of respect - didn't try to sell us unnecessary add-ons. Kurt Kim, our salesman, was very well versed about the vehicle and was able to explain and/or demonstrate the features of the vehicle. Allowed us to really kick the tires, pulling out the seats, and so forth. Showed my wife a lot of respect and patience - key to us buying from this dealership. More
This is my 4th time purchasing a Honda, and I have to say that this was by FAR the easiest, quickest and the least stressful process. I got a fantasy 2012 Accord V6 EXL/Nav and LOVE it! Thanks everyone. that this was by FAR the easiest, quickest and the least stressful process. I got a fantasy 2012 Accord V6 EXL/Nav and LOVE it! Thanks everyone. More
I could not have been more pleased with every aspect of my dealing with Paul and Muller Honda. From our first visit to the final deal, it was a pleasure. No hard-sell and a warm welcome by everyone. I r my dealing with Paul and Muller Honda. From our first visit to the final deal, it was a pleasure. No hard-sell and a warm welcome by everyone. I researched my Civic EXL online, asked Paul about every review and felt completely comfortable with my decision. I compared it to Toyota, Jeep and Ford. I love the new color - Coolmist - and feel that I have a luxury car at a very reasonable price. Financing was a breeze and took less than an hour. It's my first Honda but won't be my last. I would recommend Muller Honda to anyone. More
Great Experience,Very nice Dealrship W/ Friendly Atmosphere, We were very fortunate to have a Great sales person help us MR ( Kurt Kim ) who is Very Experienced, Friendly, Will recommend him to all Atmosphere, We were very fortunate to have a Great sales person help us MR ( Kurt Kim ) who is Very Experienced, Friendly, Will recommend him to all my friends. More
Working with Muller was an incredibly easy experience. My goal was to find the vehicle I wanted, test drive and make sure we wanted it, and get the price I wanted with no hassle. Muller delivered on all My goal was to find the vehicle I wanted, test drive and make sure we wanted it, and get the price I wanted with no hassle. Muller delivered on all counts. We had looked at several different makes of the type of vehicle we wanted. We almost decided on a different vehicle but wanted to give the Honda another try (as we had only looked at one briefly at the beginning of our search before we really knew what we wanted). I emailed Muller's internet department on a Monday (a holiday) via Cars.com on the specific model we were interested in. They got back to me by phone and email within a hour. I set up a test drive later that day. We really liked the vehicle and Brian, who we met with, was very informative and, most importantly, not aggressive when I told him I was not in the market to buy that day. We decided we wanted the vehicle we test drove two days later but we had gotten a slightly lower price (about $1500 cheaper) from another dealership on a similar model (different color) (even though Muller's price was still under invoice. I emailed Brian asking them to match the other figure and they did so. I then applied for financing online and was approved the next day. On the following Saturday (5 days after I first emailed them), we went in, signed the paperwork, and walked out an hour later with the vehicle we wanted at a great price. Overall, it was a great experience. Brian struck just the right tone with us and did not pressure us at all (and Muller met the price we were looking for with no haggling). Altogether a great experience. More
Joseph was honest, open and willing to work with us? This was the first car we purchased here, so if the service is as good as the sales, we will be very happy! This was the first car we purchased here, so if the service is as good as the sales, we will be very happy! More
Like Father, Like Son When I was a kid, my dad would Like Father, Like Son When I was a kid, my dad would buy a new car every couple years from the same salesman, at the same dealer. I never complete Like Father, Like Son When I was a kid, my dad would buy a new car every couple years from the same salesman, at the same dealer. I never completely understood that until recently. After recently getting my 6th Honda - from Marcus Bennett - at Muller Honda, I realized that the bottom line is when you have a great product (Honda), from a great dealer (Muller Honda), and are working with the most conscientious and capable member / leader of the sales team (Marcus Bennett) - well you simply stick with a good thing. Marcus truly gets it, and takes care of me. In fact all of the folks at Muller are awesome. I actually enjoy the "check out" process with Greg Stone, Director of Finance, as he is efficient, we enjoy some good, brief discussion, and he gets me out of there quickly. I hear the 2013 Accord is getting some positive buzz. My first 6 Hondas were great. But Marcus, let me know when it's time for Lucky 7! Thanks to all. More
We found this dealership very professional and efficient. We were impressed with how quickly the sales person and sales manager moved to close the deal, and with how efficient all the paperwork was handl We were impressed with how quickly the sales person and sales manager moved to close the deal, and with how efficient all the paperwork was handled. More