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Muller Honda

Highland Park, IL

4.9
1,327 Reviews
As your local Honda dealer, we're pleased to extend the extraordinary level of service that you deserve when it comes to all things vehicle sales, finance, and service. Muller Honda is a family owned and operated dealership that has been serving the Highland Park, Illinois community since 1974, and we appreciate you for your support over the years. We are a trusted, haggle-free dealership that will personalize an auto plan to suit your requirements, so feel free to contact us today. We proudly serve the nearby Chicago and Evanston, IL areas and look forward to catering to your on-road needs. Here at Muller Honda, we provide: Intuitively designed new Honda models for sale Impressive used cars for sale Vehicle appraisal services Financing services for all shoppers, including those in sub-prime credit situations Professional maintenance & repairs A team that adheres to our principles of honesty and integrity If you're searching for a vehicle that offers extraordinary quality while surpassing your high safety standards, you're looking for a Honda from our dealership near Evanston, IL! Muller Honda Supports The Local Community Our Honda dealership does more than provide for your Honda needs. We also do all that we can to assist the community we serve. When we're not presenting the latest Honda CR-V to hit the market to our drivers, we're supporting the Memorial Sloan Kettering Cancer Center or are funding the Highwood Pumpkinfest. Contact us if there is an outreach opportunity that you'd like us to know about, please reach out. When you shop for your next Honda Accord near Chicago, Illinois, you also help support the groups we do, such as the Make a Wish Foundation. Don't delay your new car search, get started now!
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550 Skokie Valley Rd

Highland Park, IL

60035

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Showing 1,327 reviews

February 27, 2012

This is the second car I bought at Muller. This 2012 experience was far better than the 2008 experience. Brian was great, and the paperwork went smoothly. I have already recommended this dealership and More

by cdovas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Reynolds
February 13, 2012

I leased a 2012 Honda Civic. The salesman, Brian Reynolds, was extremely helpful. My old car suddenly needed extensive repairs, and after discussing the pros and cons of having it repaired, we talke More

by steveandtimna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Reynolds
February 10, 2012

Bought a 2012 Honda Pilot 4WD Touring, in December of 2011. Worked with Marcus as our salesman. Marcus was great. We were able to negotiate a price, he didn't use any of the usual bull you hear from More

by migizi9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Marcus Bennett
January 31, 2012

We just purchased our 6th Honda from Muller (4 CR-V's, an Accord and a Civic). We keep going back not only for the quality of the Honda products, but also because Muller makes the buying experience a pleasa More

by K & J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Michael, Kathy, and more, Cathy Achino
January 31, 2012

I had an excellent experience with Muller. This is my second car from them. I am one of those patient, not in a hurry car buyers - it's been several months since I started looking (maybe even 6 months). More

by dawester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul
January 30, 2012

We have been buying cars from Muller Honda for over 20 years. We have found the most recent experience to be the best yet. Brian Reynolds, our sales consultant was professional, honest and easy to work More

by vysko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Reynolds
January 28, 2012

Sales manager is a complete jerk!! No respect to customers, very rude and not willing to negotiate the price. I won't ever go there again in my life. More

by Yvolodymyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chenese sales manager
Jan 28, 2012 -

Muller Honda responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please let us know what we can do. Muller Honda

Jan 30, 2012 -

Muller Honda responded

Once again, I would like to apologize if you felt that we were being rude to you. We had no intention of being rude or to make you feel unpleasant when you were here. Since we couldn't put a deal together with you when were here and left here with negative note, is there anything we can do to compensate your time spend here and maybe you can update the current review with little more positive feedback? Example: Free oil chages? Let me know what we can do to help us update this online review.

Jan 30, 2012 -

Yvolodymyr responded

I don't need your apology nor free oil changes sir. And if I would take that oil change I wouldn't be sure what would you put in my car instead of oil. You could of being more reasonable about the trade in price. When I went to Honda on Grand and told them about 10,000 for 2010 Honda Civic they started to laugh. They gave me 12,800 right there and gave great price on Honda Accord also. I know 12,800 it's still not what I could get when I would sale it myself but after your price it sounded fantastic and I was happy to make a deal with them. I'm sorry but I'm not a millionaire from Highland Park and not an owner of Honda dealership like you are. I have to work hard to make those $3,000 that you wanted to get from my trade-in. I just don't like people that are not honest. We liked your place and wanted to get Accord from you that day. But for some reason you just didn't like us from that first time when we bought Civic two years ago. And the day that we came to buy Accord we felt like you gave us 10,000 price just to kick us out as soon as you could. I'm not mean as...le and I'll delete this review in few days. Just wanted to let you know that it's not the way to make busyness.

Jan 30, 2012 -

Muller Honda responded

Honest God that we weren't holding back $3,000 on your trade. I was only going off of my Used Car Manager who appraised your vehicle. I do understand your frustration and I hope I had no intention of you making you upset. If you change your mind about my offer, please let me know. Thank you for your decision to update/delete this review.

Feb 03, 2012 -

Muller Honda responded

Just wanted to follow up to see if you're still planning on update/delete this review for us. Can you aslo do the same for the review that you wrote at google.com? Thank you.

January 27, 2012

Paul was the most honest and helpful car salesman I have ever worked with. He was never pushy or dismissive of my questions or requests which contributed to a feeling of comfort and trust regarding his rec More

by Barbarahonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Pieniazek
January 16, 2012

I purchased a 2004 Honda Accord EX V6 from Harry Kim back in 2004. Since then, I have dealt with other dealers due to purchases of other brand vehicles for my folks and for my wife. All the while, I keep thi More

by MikeyRidesABikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Kim
January 13, 2012

salesman was extremely attentive and "tried" to get the best price available for my trade-in and for the new vechile. the color of the car i purchased was due for delivery in about a month subseque More

by stephen taxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : brian reynolds
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