Muller Honda

Excellent Sales Customer Service Pawel Pieniazek helped me to pick the right car for my needs. Explained sales process, answered all my questions, and made sure I was sure about my ch Pawel Pieniazek helped me to pick the right car for my needs. Explained sales process, answered all my questions, and made sure I was sure about my choice. He was very accommodating and very professional. More

Service team no return call,long waiting. I followed nomal processing,reservation call,using lenter car but after I waited 7 hours,I called 2 times no responding, I left my info, no return cal I followed nomal processing,reservation call,using lenter car but after I waited 7 hours,I called 2 times no responding, I left my info, no return call. I conplaint 2 thing,too many hours waisting & no return call. More

Oil change Great customer service and the timely manner on which it took to get my oil change was great. Tim was very friendly and helpful. I Great customer service and the timely manner on which it took to get my oil change was great. Tim was very friendly and helpful. I More

Good service I brought my CRV in for 100K service. I was planing to wait at the dealership, but Sam told me that the wait will be too long because of the work invo I brought my CRV in for 100K service. I was planing to wait at the dealership, but Sam told me that the wait will be too long because of the work involved. He checked and found out that they happened to have a loaner available and I was given one for free. Same was also very nice to get me manager's discount for the service, and that was very helpful as 100K service is expensive. The service work was well done and I got my car back by the end of the day. More

Professional and Efficient I brought my car for an express oil change service and the representative was able to fit me easily in the schedule of the day. They were thorough wit I brought my car for an express oil change service and the representative was able to fit me easily in the schedule of the day. They were thorough with the check up as I was going to take my car for a long drive this weekend. An hour's wait was not bad considering that I did not have an appointment. More

Fast, efficient, and professional Came in for minor maintenance on a Saturday morning without an appointment. I thought I would need to leave the car for a few hours, but they got me Came in for minor maintenance on a Saturday morning without an appointment. I thought I would need to leave the car for a few hours, but they got me in and done very fast, before my ride even left home. There was a minor issue, but it was resolved with no hassle. In the end I would recommend Mueller Honda's service department based on my experiences so far (2 visits). More

Easy process Doug was great and made the process extremely easy. Love the car. Would recommend to family and friends. Gave me more for my old used car then I expec Doug was great and made the process extremely easy. Love the car. Would recommend to family and friends. Gave me more for my old used car then I expected which was a nice surprise. More

Radio Repair It's somewhat of a long story however, My Radio stopped working in my Pilot 1.3 months ago so Muller replaced it with a refurb unit as it was still un It's somewhat of a long story however, My Radio stopped working in my Pilot 1.3 months ago so Muller replaced it with a refurb unit as it was still under warranty, the refurb unit stopped working almost 1 year to the day and they said it was no longer covered and that i would have to pay for a refurb unit ($600 +), Muller agreed to pay half of this cost. The Radio was ordered, took 2 weeks to come in and during that time my radio started working again. Muller called to schedule the install however, I told them it was no longer needed because it started working again and I did not want to pay $300 to replace a radio that is now working. Muller (Mark Schwartz) called me and offered to take care of the entire expense (labor and parts). I was very happy with this response from Muller and as I explained to Mark, this is why I am a repeat customer - I have purchased my last (3) cars at Muller Honda - they have a customer for life in me. I have also referred numerous friends and family to Muller and they are also very happy!! Thank you Mark for taking care of this!! More

Super helpful When I was changing the battery on my wireless key fob, the battery got stuck. While trying to pry the old battery out, the entire key fob fell apart When I was changing the battery on my wireless key fob, the battery got stuck. While trying to pry the old battery out, the entire key fob fell apart in my hand (little tiny button cover pieces and electronic pieces everywhere). I came to the dealership and John and another associate helped me put it back together (after noting that there were more pieces than they expected!). I really appreciated their help. More

great Cathy was great and Vince was very informative. Great experience. from the time we entered the dealership everyone was was helpful finding the car w Cathy was great and Vince was very informative. Great experience. from the time we entered the dealership everyone was was helpful finding the car we wanted More