Muller Honda

Disappointed upon my arrival at Customer Service Years ago I left using Muller Honda because of their poor customer service. I returned when I noticed there must have been a management change or som Years ago I left using Muller Honda because of their poor customer service. I returned when I noticed there must have been a management change or something because I started using them again and even purchased a car from them. However, all good things come to an end. On July 27, 2018, I walked into the customer service area and waiting at least 10 minutes before anyone even acknowledged that I was standing there. There was a gentleman ahead of me and one rep kept saying sorry, be with you in a moment. A woman walked in after me, stood just right inside the door and when someone walked by her she said I haven't been helped yet. This rep said I'm with someone right now, someone will be with you shortly. A few minutes later she said it again to a different rep and he helped her immediately. Not even asking who was next in line.... basically ignoring the man ahead of me and myself. The man then got helped. And then FINALLY a rep looked up from his computer and said have you been helped. You know I haven't!!! He then helped me and apologized for the wait, but if this poor service happens again I will leave using Muller service again. The rep who finally helped me was Sean Carus. More

The Muller Experience Muller Honda was professional, courteous, and they delivered the exact vehicle that I requested. I am looking forward to an ongoing, long-term rela Muller Honda was professional, courteous, and they delivered the exact vehicle that I requested. I am looking forward to an ongoing, long-term relationship with Muller Honda. More

Amazing service! I purchased a civic thanks to Doug and the rest of the Muller Team! They made it happen, and I am very thankful. Everyone is professional and very ple I purchased a civic thanks to Doug and the rest of the Muller Team! They made it happen, and I am very thankful. Everyone is professional and very pleasant. You can't go wrong with this group. Go see Doug. He helps his customers get the vehicle they want. More

Great buying experience Brian was fantastic to work with. He was so easy-going, and he explained the specifics of the car very well. He made the buying process a pleasure. Brian was fantastic to work with. He was so easy-going, and he explained the specifics of the car very well. He made the buying process a pleasure. More

Muller Honda Review The dealership was professional and accommodating. Lance and Joel (not to mention the whole dealership) was very helpful. They took me on test drives The dealership was professional and accommodating. Lance and Joel (not to mention the whole dealership) was very helpful. They took me on test drives and answered all questions. More

Awesome Just wanted to take the time and talk about the experience I had at the dealership. Our salesperson Mike Katz was awesome he listened and worked with Just wanted to take the time and talk about the experience I had at the dealership. Our salesperson Mike Katz was awesome he listened and worked with us to make sure we got what we were looking for. I recommend this dealership and ask for Mike Katz. He mades you feel comfortable . Extremely satisfied customer. Zori RODRIGUEZ More

Excellent in overall service!!!!!!! Please give 5+ stars service to William Perez (whom I bought the car with) and Jerry Korzeniewski (who help me with the financial area) and lastly Sam Please give 5+ stars service to William Perez (whom I bought the car with) and Jerry Korzeniewski (who help me with the financial area) and lastly Sam Yoon (who handle with my first 5,000 miles oil change). All of them were very helpful, friendly and straight forward guys. Thank you very much. More

Best sales and service dealership Larry Pinkus was very knowledgeable about the car I purchased and spent a lot of time helping learn how to use all the technology. Service department Larry Pinkus was very knowledgeable about the car I purchased and spent a lot of time helping learn how to use all the technology. Service department is always honest and efficient. More

Quick, easy, painless and affordable Got what I was looking for, and was in and out in two hours. What more could I ask for and the price was right Got what I was looking for, and was in and out in two hours. What more could I ask for and the price was right More

Service Mark Schwartz continues to distinguish himself as one of the finest dealer service managers in the automobile dealer industry!! I have been a fait cus Mark Schwartz continues to distinguish himself as one of the finest dealer service managers in the automobile dealer industry!! I have been a fait customer of Muller Honda for nearly 20 years and purchased and seriviced my Honda’s here due to superior service and follow through. On specific occasions they outperformed Honda N.A. and protected my interests above and beyond what Manufacturing Corp. Honda, was willing to competently and equitably do!!! Outstanding !! More