Muller Honda

CR to CHI Are experience was not local as we drove from Iowa. We found the car on line we wanted on Thursday evening, I call Alfredo Parra on Friday morning an Are experience was not local as we drove from Iowa. We found the car on line we wanted on Thursday evening, I call Alfredo Parra on Friday morning and by on 1pm Saturday we were driving home a new Civic. Great experience and service from Alfredo, Kyle and Kevin on Saturday. It made the 4 hour journey from Iowa worth it. Muller Honda had the exact car we were wanting and could not find locally so we took a chance with a dealer we knew nothing about. Turned out to be a good choice and the drive home in the new Civic was a blast. More

new car purchase had a very good experience with Kurt Kim, the salesman. got the car we wanted with a minimum of fuss. salesman was responsive and helpful had a very good experience with Kurt Kim, the salesman. got the car we wanted with a minimum of fuss. salesman was responsive and helpful More

Good repair, but poor communication with customer. The repair work was very good, but the service department did not communicate well, I brought my car in for repairs at 7:30 am on Tuesday, June 19 wh The repair work was very good, but the service department did not communicate well, I brought my car in for repairs at 7:30 am on Tuesday, June 19 which was the appointment made the day before. I explained to Sean at the service desk that I needed the car as quickly as possible. He assured they would do their best and call me to tell me the status of the service. I received no call about the status of the repair. I called at 10:30 a.m. and left a message but received no call. I called again at 12:30 and spoke with someone who told me that a part was needed and they were trying to obtain that part and he;d have Sean call me. I called again around 2:00 and spoke with Sean who told me that the part would not be in till the next day, but that the technician working on it would be in at 7:00 am and would complete the job. I heard nothing until I called around 10:30 and was told that the technician had called in sick and they would get the first available to start on the repair. They could not say when it would begin. I was not happy that no one called me in the morning to explain the delay. I would have been able to adjust my schedule much more easily. It was difficult shifting appointments around. I had to call twice after that to get updates on the repair which was finally completed at 2:45. I have purchased four automobiles from Muller and did not appreciate the poor communication which cause great inconvenience. More

Fast, honest and reasonable! I leased by Odyssey through Muller and got such a great deal on the car that I give them the service business despite there being a closer Honda deale I leased by Odyssey through Muller and got such a great deal on the car that I give them the service business despite there being a closer Honda dealer. Anyway, the service experience has been amazing. I booked the appointment online, they were ready for me when I got there and the service cost was reasonable. More

We buy all of our cars here! We have been buying and servicing all of our cars at Muller Honda for years. The cars are so well-made that we don't need to buy new often, but when w We have been buying and servicing all of our cars at Muller Honda for years. The cars are so well-made that we don't need to buy new often, but when we do, this is the only place that we come. Kurt Kim helped my daughter pick the perfect car, and Sam Yoon showed her how to use all of the features. It was a positive experience all around! More

Service Very helpful. Had to wait a bit for someone to acknowledge me otherwise it would be a five star rating. Tim went out of his way to fix a strip that wa Very helpful. Had to wait a bit for someone to acknowledge me otherwise it would be a five star rating. Tim went out of his way to fix a strip that wasn’t connected correctly. More

Fantastic Service I have been receiving service for my Accord since purchasing it. Muller has always delivered quality and prompt service. They always suggest the recom I have been receiving service for my Accord since purchasing it. Muller has always delivered quality and prompt service. They always suggest the recommended and required maintenance. Staff very professional. More

New car lease Pawel was awesome to work with. I’d been with a different dealership in the area for many many years. I came here because I felt I was treated with re Pawel was awesome to work with. I’d been with a different dealership in the area for many many years. I came here because I felt I was treated with respect and they didn’t waste my time AND I got a great deal! More

Stressful buying experience Greg Stone the finance manager was condescending and rude, talking in a loud voice. It left me pissed off and with a bad taste in my mouth. I am the Greg Stone the finance manager was condescending and rude, talking in a loud voice. It left me pissed off and with a bad taste in my mouth. I am the customer, spending lots of my hard earned money. And my family has bought many cars here, and I will not be buying another car from here, period. Lance Cohen on the other hand did his best to provide good customer service. More

You can't improve perfection My new Honda Fit is the 6th automobile from Muller Honda, and my third from salesperson Cathy Achino. The experience in EVERY way (sales, finance, ser My new Honda Fit is the 6th automobile from Muller Honda, and my third from salesperson Cathy Achino. The experience in EVERY way (sales, finance, service) has always been flawless, joyful, and beyond my expectations. I give them 5 stars, but I wish I could give them 6 - one for every Honda I've enjoyed from Muller. More