Muller Honda

Very helpful and understanding! They helped me big time to purchase the perfect car for me even if my credit score sucks. I most definitely recommend this dealership! They provide a They helped me big time to purchase the perfect car for me even if my credit score sucks. I most definitely recommend this dealership! They provide a very welcoming and happy environment too. More

Wonderful. Patient. No hard sell. Very reasonable to deal w. Pawel was great!!! He was very patient with us. He did not do a hard sell. Negotiations were fair. I very much appreciated his approach. Pawel was great!!! He was very patient with us. He did not do a hard sell. Negotiations were fair. I very much appreciated his approach. More

Scheduled A-1 service Service was excellent and consistent with Muller’s fine service department. They always thoroughly inspect the vehicle and recommend any items nearin Service was excellent and consistent with Muller’s fine service department. They always thoroughly inspect the vehicle and recommend any items nearing service needs. The only area we fell short on for this visit was that wven with a scheduled appointment the simple A-1 service took over 90 minutes. Other than an unexpectedly long time for simple service my expectations were met. More

Informative, Professional, Friendly Went in for scheduled oil change, discussed maintenance schedule, no hard sell, very thorough. I was done sooner than expected and at the anticipated Went in for scheduled oil change, discussed maintenance schedule, no hard sell, very thorough. I was done sooner than expected and at the anticipated price. Well done. More

2016 crv service Wonderful experience. Mark went beyond and made sure discount is reflected in final invoice. There was a delay in handing over car due to internet m Wonderful experience. Mark went beyond and made sure discount is reflected in final invoice. There was a delay in handing over car due to internet maintenance, but that is fine. More

Disappointing service I dropped my car off and asked them for a comprehensive check before a long road trip. Told them they could have the car for 2 weeks if needed. Called I dropped my car off and asked them for a comprehensive check before a long road trip. Told them they could have the car for 2 weeks if needed. Called for status updates and had to leave a message; no one returned my call for a full week. Finally went to pick up the car and the windshield was cracked right up the middle. Service manager came out to look at it and said it must have been cracked when I dropped the car off two weeks prior (even though their inspection of the windshield reported no damage and they replaced the wiper inserts during this service). Bottom line: manager insisted it was not their responsibility to fix it. I had to leave the car for another day in order to replace the windshield and then had to pay my insurance deductible to replace the windshield. Profoundly disappointing. More

Good experience Knowledgeable and pretty straight forward experience. Good initial follow up which is unusual in most dealerships. I came here and passed up a dealer Knowledgeable and pretty straight forward experience. Good initial follow up which is unusual in most dealerships. I came here and passed up a dealer closer to my house due to my comfort level at Muller. More

Overall Excellent Service I was thrilled with the technical service and communication with the service rep. My only bad experience was with the woman at the showroom desk. I di I was thrilled with the technical service and communication with the service rep. My only bad experience was with the woman at the showroom desk. I didn’t have my bill when I went up to pay and she told me I had to go back to the service area and get it. I told her I had trouble walking (from my arthritis) and she did not offer to go back and get it. Luckily one of the service reps. came out to check and then went back to get the bill for me. And the service rep come out to explain the work that had been done. All good but the woman in the showroom area! More

Professional and honest sales team Everyone at Muller involved in the sales process was friendly, helpful and professional. No games, no bait and switch, just a straightforward sales pr Everyone at Muller involved in the sales process was friendly, helpful and professional. No games, no bait and switch, just a straightforward sales process, a simple negotiation on my trade in, and a fair price offered. More

Purchased SUV The staff was very helpful, friendly, and patient. The finance guy did not try to scam me with buying life insurance. He was patient with me since i w The staff was very helpful, friendly, and patient. The finance guy did not try to scam me with buying life insurance. He was patient with me since i was very nervous. More