Muller Subaru

I was in the market for a new car because I got into an accident with my Miata and it ended up getting totaled. I was out of the country for vacation the week following the accident, which lead to another accident with my Miata and it ended up getting totaled. I was out of the country for vacation the week following the accident, which lead to another week of being gone for work. In that time, I began my search for a car and came across Muller Subaru's BRZ listing online. I asked for a quote for the "e-price" and got an email from Ann right away with a lower than expected number. I've had experience with some shady dealerships before, so I came in skeptical after getting an "e-price" online. But that skepticism was quickly swept away. I threw many questions at Ann to understand the price and specs of the car. She answered them with ease (and enthusiasm) and I figured it was exactly what I was looking for, so I came into the dealership early Monday morning. I ended up working with Jeff the rest of the way. We went for a test drive, did a look over on the car, he honored the price I was quoted via email, got me financing at a fantastic rate, and I was signing papers in no time. Again, I've had bad experiences before, but I was feeling good about everything...too good. But in the end, everything was so smooth and was done with little pressure. Jeff was honest and knowledgeable and I really appreciated that. I also got to meet Ben, who is another salesperson at the dealership, and a BRZ owner as well. We got to chat specifically about the car and he showed me how enthusiastic he was about the car. Muller has a great sales team at this dealership. Of the few cars I've bought so far at dealerships, this was the most satisfying experience I've had. This is the way things should be when buying a new car. Highly recommended. More

I had a wonderful experience at Muller Subaru and Benjamin was a huge part of that. He was extremely helpful and patient, and I never felt rushed or pressured. Not only did he take the time to help m Benjamin was a huge part of that. He was extremely helpful and patient, and I never felt rushed or pressured. Not only did he take the time to help me find the car that best suited my needs, but I couldn't be happier with the price I ended up with. Benjamin is extremely personable which made for test drives that I actually enjoyed. I normally wouldn't take the time to write a review, but I was extremely impressed by Benjamin's attention and consideration when it came the needs of his customer. He also has a Chive mug, turns out he's a real person, not just a salesman! KCCO! Overall, the best car buying experience I've had in a long time. More

After having past awful car buying experiences, I went in expecting a fight. I went in expecting to look at a specific car, I got there and found out it had been sold the day prior. I was a bit put off by expecting a fight. I went in expecting to look at a specific car, I got there and found out it had been sold the day prior. I was a bit put off by this lack of notification by their on-line person Ann who I was communicating with. But Ben was very helpful in showing me other option. I wanted things to be as simple as possible, no back and forth no sense. Ben was able to locate the exact Outback I was looking for and in a few simple e-mails we settled on a GREAT PRICE! I went in the next day expecting the rug to get pulled out from under me, but no the price stayed the same and the sale went as easily as one could only dream of! Ben was great and patience with showing me all the feature of the navigation and how to work the car. Ben is someone we will continue to buy cars from. I cannot say enough good things about him. He was NEVER pushy, always kind, honest and straight forward. If you are looking for an amazing car buy experience go see Ben, you won’t be disappointed. Even after the sale he was kind enough to set up an appointment for me to have some additional purchased accessories put in, he could have easily given me the service number, but he took the extra step to take care of this for me. Who does that anymore!! THANK YOU BEN! More

My wife and I purchased a new Subaru Outback from Muller Subaru in Highland Park, IL. Jeff Spivak helped us through the buying process and answered all our questions and made us feel comfortable with the p Subaru in Highland Park, IL. Jeff Spivak helped us through the buying process and answered all our questions and made us feel comfortable with the purchase. I would recommend this dealership and Jeff Spivak to friends, colleagues and loved ones. It was as a painless and enjoyable process. I look forward to a long relationship with this dealership. Jason Saikin More

I recently purchased a new car at Muller Subaru. It was a very easy and pleasurable experience. Everyone that I dealt with was straightforward, friendly and knowledgeable. My salesperson Bob was terrific. very easy and pleasurable experience. Everyone that I dealt with was straightforward, friendly and knowledgeable. My salesperson Bob was terrific. So were Mark and Mike Muller - each of them made a point of extending themselves to me. The dealership helped me find the car I wanted, going so far as to bring it in from another location when it was not available on the lot. I would definitely recommend Muller Subaru to others. More

Great Customer Service, good final price, top level friendliness, quick, professional work. Big thanks to Karl Novitskiy, Bob Szramek, Al Svita. I will defenetely get back to purchase again, and recomm friendliness, quick, professional work. Big thanks to Karl Novitskiy, Bob Szramek, Al Svita. I will defenetely get back to purchase again, and recommend to all my friends. - Mark H. More

Ben, Karl, and the rest of the staff at Mueller made purchasing a new Outback and "easy to work with" expeirence. Both Ben and Karl were helpful with all area of the Outback including features and bene purchasing a new Outback and "easy to work with" expeirence. Both Ben and Karl were helpful with all area of the Outback including features and benefits for various packages. Ben's understands Subaru and functions very well. I believe Mueller Subaru goes far beyond expections with pleasing custormers. Thank you too for Mark Mueller who operates a very effienct group of dealerships. More

This is my second experience at this dealership and most definitely my last. Unfortunately, with both experiences, this dealership doesn't really care that much about your car. Others, for example, treat yo definitely my last. Unfortunately, with both experiences, this dealership doesn't really care that much about your car. Others, for example, treat your car like it was their own so I'll be going back to those places now even if it is a much longer drive. This dealership also doesn't offer to accommodate you very well and I have had an argument with them because they refused to give me a loaner car even though that is guaranteed with my warranty. And now my A/C is out again with the exact same issue that I went to this place for just over a month ago. This place also has issues where even if you have an appointment, they will wait much longer to start working on your car and of course your car won't be ready when they tell you it will be. Even though this place is only 3 miles from me, I'm definitely going to drive the 25 miles to a dealership where I've had EXCELLENT service at. It's just disappointing that you can't be trusted. Guess that's why they say it's so hard to find an honest mechanic because it really is after experiences at this dealership. Shame on you! I'd expect you to treat my car like it was your own... More

Our experience with the Subaru Impreza lease purchase at Muller has been exceptional. The pricing received from Muller was very competitive and second to none comparing to other Subaru dealerships in the a Muller has been exceptional. The pricing received from Muller was very competitive and second to none comparing to other Subaru dealerships in the area. We thoroughly enjoyed our experience here. I think this is the reason why our company purchased majority of our company fleet vehicles as well as personal vehicles from Muller for the exact reasons. The only thing that I would like to point out is that Muller didn't indicate the fact that this vehicle has already accumulated almost 200 miles through a trade until the time of signing, whether it was a demo or purely driven miles from the trade. We didn't care much for it because it is a lease vehicle, but if this is a new purchase, we would've considered other options or final pricing. Also, we have indicated that the vehicle needs better cleaning/detailing before the actual pick up, and it was not performed as requested. The interior door handles were dirty and filled with greasy finger marks as well as various debris throughout the interior. Those are just small things, but other than that, the Muller experience has been exceptional as I have indicated above. I strongly recommend Muller as the prime candidate to anyone who are considering a Subaru, VW, Nissan or Honda as their next car. More

I am thoroughly pleased by the experience I had at Muller Subaru. Bob Szramek was such a pleasure to work with - very kind, patient, and obviously very knowledgable in his field. I had 3 criteria for my idea Subaru. Bob Szramek was such a pleasure to work with - very kind, patient, and obviously very knowledgable in his field. I had 3 criteria for my ideal car - all wheel drive, sedan variety, and within my price range. Within an hour Bob helped me find a car that met all my needs and more. Throughout this experience I just had a really good feeling about Bob - I felt I could trust him and I knew he had my best interests at heart. If I were to ever buy another car, I definitely would seek him out first, and I would definitely recommend him to my friends and family. More