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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 654 reviews

March 09, 2024

We did most of the legwork before I arrived at the dealership, so there wasn't a lot of back and forth on pricing or things I didn't want or need so my time at the dealership was short which was a goo More

by BLAKE.LAW
Recommend Dealer
Yes
Employees Worked With
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Howard
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Mar 11, 2024 -

Mullinax Buick GMC responded

Thank you for your review, Blake! We're pleased to hear that your preparation made for a streamlined visit and that D'Angelo Boyd enhanced your experience with his professionalism. It's great to know you found the introduction to the Service Department and the vehicle overview helpful. We appreciate your feedback and are glad you had a pleasant experience.

Helpful
March 09, 2024

Very easy to deal with. Followed up on questions I had from the start. Accommodating More

by GREENBLATT.MICHAEL
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Mar 11, 2024 -

Mullinax Buick GMC responded

Thank you for your review, Michael! We're glad you found our team easy to deal with and that they were responsive and accommodating to your questions from the start. Your feedback is greatly appreciated, and we're here to help whenever you need us again.

Helpful
March 05, 2024

They had great personalities They also finished the job In a timely manner. Job done. More

by WEENEY460
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
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Mar 06, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review! We're glad to hear that our team's great personalities and timely completion of the job made for a satisfying experience. Your feedback is appreciated, and we're pleased to have met your expectations.

Helpful
March 04, 2024

We drove 3. 5 hrs to pick up vehicle and couldn't be there long bc we didn't have time . They got us in and out In a hour . More

by SL2662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakiana
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for making the long drive to visit us! We're glad to hear we could accommodate your tight schedule by getting you in and out within an hour. Your effort to come to us is greatly appreciated, and we're pleased to have provided you with efficient service.

Helpful
March 03, 2024

Very professional Marcus was very knowledgeable and kind and was willing to assist me. The entire staff was very friendly More

by CEECEE4YOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for your great review, CeeCee! We're pleased to hear about your positive experience with Marcus and his professionalism, knowledge, and kindness. It's wonderful to know that our entire staff was friendly and willing to assist you. Your satisfaction is very important to us.

Helpful
March 02, 2024

Worst experience ever! !! They had my Truck for almost 2 weeks for water leaking inside when it rains just to tell me they didn’t see a leak. I get it back 2 days later it’s More

by CHIEF0676
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Chief0676 I’m sorry to hear about your frustrating experience with your truck and the lack of loaner vehicle availability, loaner vehicles are a courtesy and should be asked for in advance when scheduling an appointment. It’s disappointing that the issue wasn’t resolved despite the lengthy time your vehicle was in our care as you know water is fluid and it can come from many angles, leaks are extremely hard to find, we used the car wash tunnel to try locate your leak without success and as you mentioned in your review it only started to happen again after the last few days heavy rain. Your feedback is important. If you need further assistance, don’t hesitate to reach out. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000

Helpful
March 02, 2024

I drop my car for service, the was complete within 24 hours of the dropoff time. More

by AMPS252
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Amps252, I am sorry to see that we did not earn a 5 star review, please contact me directly at 334-851-8000 so that we can speak and you can give me some pointers on how to improve our service. Thank you for the feedback.. Esteban Ramirez General Manager Mullinax Buick GMC/ Mullinax Cadillac (334)851-8000

Helpful
March 02, 2024

I was greeted by friendly faces as soon as I walked in the door. Everyone was eager to assist me. The process was thorough, and I was ultimately able to get the vehicle that I wanted. I am very pleased. More

by SCHAMES
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jackson
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Mar 04, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review! We're delighted to hear about the warm welcome you received and the eagerness of our team to assist you. It's great that the thorough process led to you getting the vehicle you wanted. Your satisfaction is incredibly important to us, and we're pleased to have met your expectations.

Helpful
February 29, 2024

Great customer service! Communicate with me on what's going with service and pricing. Great More

by Mechaiah_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're glad to hear you had a great experience with our customer service and appreciated the clear communication regarding service and pricing. We look forward to serving you again in the future.

Helpful
February 29, 2024

Chris was very professional and friendly. He kept me up to date about the services I had completed. More

by ALKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Grace Scoggings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worthington, Christopher Smith
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your feedback, ALKELLEY! It's great to hear that Chris's professionalism and friendly demeanor, along with his updates on your service, made for a satisfying experience. We're here to help whenever you need us again.

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