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Mullinax Buick GMC

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.6
658 Reviews
The team at Mullinax Buick GMC would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Mullinax Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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833 Eastern Blvd

Montgomery, AL

36117

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Showing 658 reviews

March 02, 2024

Worst experience ever! !! They had my Truck for almost 2 weeks for water leaking inside when it rains just to tell me they didn’t see a leak. I get it back 2 days later it’s More

by CHIEF0676
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Chief0676 I’m sorry to hear about your frustrating experience with your truck and the lack of loaner vehicle availability, loaner vehicles are a courtesy and should be asked for in advance when scheduling an appointment. It’s disappointing that the issue wasn’t resolved despite the lengthy time your vehicle was in our care as you know water is fluid and it can come from many angles, leaks are extremely hard to find, we used the car wash tunnel to try locate your leak without success and as you mentioned in your review it only started to happen again after the last few days heavy rain. Your feedback is important. If you need further assistance, don’t hesitate to reach out. Esteban Ramirez General Manager Mullinax Buick GMC/Mullinax Cadillac (334)851-5000

Helpful
March 02, 2024

I drop my car for service, the was complete within 24 hours of the dropoff time. More

by AMPS252
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burkhalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Mullinax Buick GMC responded

Hello Amps252, I am sorry to see that we did not earn a 5 star review, please contact me directly at 334-851-8000 so that we can speak and you can give me some pointers on how to improve our service. Thank you for the feedback.. Esteban Ramirez General Manager Mullinax Buick GMC/ Mullinax Cadillac (334)851-8000

Helpful
February 29, 2024

Good cxxxxxxxx xxxx xxxxx xxxxxx xxxxxxx cxxxxx cxxxx xxxxxxx cxcx cxcx cx cc cx cx More

by JAYBIRDFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Mar 01, 2024 -

Mullinax Buick GMC responded

Dear JAYBIRDFARMS, It's fantastic to know that we've met your expectations. Your feedback means the world to us and serves as a motivation for our team to continue delivering exceptional service. We truly appreciate your support and hope to have the pleasure of serving you again soon. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for choosing Mullinax Montgomery! Esteban Ramirez General Manager Mullinax Montgomery (334)851-8000

Helpful
February 29, 2024

Great customer service! Communicate with me on what's going with service and pricing. Great More

by Mechaiah_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're glad to hear you had a great experience with our customer service and appreciated the clear communication regarding service and pricing. We look forward to serving you again in the future.

Helpful
February 29, 2024

Chris was very professional and friendly. He kept me up to date about the services I had completed. More

by ALKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Grace Scoggings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worthington, Christopher Smith
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your feedback, ALKELLEY! It's great to hear that Chris's professionalism and friendly demeanor, along with his updates on your service, made for a satisfying experience. We're here to help whenever you need us again.

Helpful
February 29, 2024

very professional, very helpful no no no no no no no okay no no no More

by KENDALL_HOUSE
Recommend Dealer
Yes
Employees Worked With
Chance Dicus, Chance Dicus
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review, KENDALL_HOUSE! We're pleased to hear you found our team professional and helpful. We look forward to assisting you again in the future.

Helpful
February 28, 2024

It was a great experience. The process was fast and easy. Everyone was polite and helpful. More

by KEVINDMCCAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Dicus
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Feb 29, 2024 -

Mullinax Buick GMC responded

Thank you for your review, KEVIN! We're glad to hear that your experience was great, marked by a fast and easy process with polite and helpful staff. We look forward to serving you again.

Helpful
February 28, 2024

Christian is a very friendly and respectful salesman. He made sure all my car needs were meet. He also just made my car buying experience pleasant. I would definitely recommend the Buick Dealership to an More

by KCODY0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Tucker
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Feb 28, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review, Cody! We're thrilled to hear that Christian provided you with friendly and respectful service, ensuring your car-buying experience was pleasant. Your recommendation to friends and family means a lot to us.

Helpful
February 25, 2024

The dealership was very professional and informative The experience was awesome and I would recommend them to my family and friends More

by LHPALMER45
Recommend Dealer
Yes
Employees Worked With
Roc
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Feb 26, 2024 -

Mullinax Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you found our team professional and informative, making your experience awesome. Your willingness to recommend us to your family and friends is greatly appreciated. We look forward to serving you and your loved ones in the future!

Helpful
February 25, 2024

Good service. Good service! I live 50 miles away from the dealership. However, the service provided was worth the drive and gas! More

by louellaguthridge62
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Feb 26, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're pleased to hear that the service you received was worth the drive and gas from 50 miles away. It's our goal to ensure every visit is as rewarding and positive as possible. We look forward to serving you again in the future!

Helpful
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