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Mullinax Ford of Kissimmee
Kissimmee, FL
336 Reviews
Whether you're a Florida driver who is shopping for a new car or your current vehicle needs service, the staff at Mullinax Ford of Kissimmee is committed to making your visit as enjoyable and stress-free as possible. We work hard each and every day to provide a welcoming environment for all who visit, and we add in a few perks along the way to guarantee you're a satisfied customer. From our Up Front® Pricing, where the price you see is the price you pay, to our huge inventory of new and used Ford vehicles, there's always a reason to love buying from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 336 reviews
April 01, 2022
So, I typically don't write many reviews but I thought this one needed a review. I unfortunately got into a car accident with my new truck I had a week and a half. I bought it from another dealer out o this one needed a review. I unfortunately got into a car accident with my new truck I had a week and a half. I bought it from another dealer out of Connecticut. Absolutely horrible experience with them. And I had to go through the whole process again but with another major dealer. Found a truck at Mullinax Ford out of Kissimmee FL. Came in to check the truck out. I had Octavio help me through the process. Honestly, it was one of the best experiences I've had with a dealer. Was in and out with everything in a half of a day. Octavio and his team were fabulous and not pushy at all. I highly recommend these guys to purchase a vehicle. I will NOT hesitate to go back and buy any future vehicles from them. Thanks guys, I appreciate it! More
by Merritts444
Employees Worked With
Octavio
March 25, 2022
On 03/22/2022 I visited the service department for a replacement of the door keypad that was under an extended warranty by FORD. This part had to be replaced 3 times under the FORD warranty since it is replacement of the door keypad that was under an extended warranty by FORD. This part had to be replaced 3 times under the FORD warranty since it is garbage design by FORD. The service person asked to comeback on the 3/24/2022 to do the work so I did. Then, he refused to perform the work using multiple excuses making me waist 2 trips to this dealership. He did not even made an attempt to contact FORD. What a terrible customer service and dealership. Stay away from FORD and this dealership. More
by jemorris01
Employees Worked With
Don't this usless person name
October 18, 2021
Dealer doesn’t update online inventory often enough. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. Vehicle listed but wasn’t available. Slow to respond to inquiry. Dissatisfied with experience. More
by David
Employees Worked With
Julio
April 18, 2021
Go see Tonia at Mullinax Ford of Kississmee. She is an awesome sales presentative: professional, down to earth, & she made sure I was taken care of. With being 12 hours away from the vehicle and not seein awesome sales presentative: professional, down to earth, & she made sure I was taken care of. With being 12 hours away from the vehicle and not seeing it in person, Tonia made me feel very at ease about my decision to purchase. I love it and so glad to have had such a great buying experience with her! I high recommend her. Go see, Tonia! More
by sharickagray
Employees Worked With
Tonia
April 17, 2021
Don't buy here. Robert Reed and Ashley in finance just don't care. I have been lied to, discriminated against and played games with. I have bought two vehicles from this dealer in the past. Never again. W don't care. I have been lied to, discriminated against and played games with. I have bought two vehicles from this dealer in the past. Never again. Worst dealer ever. They are Sneaky and liars. Beware. Go to Jarrett Ford or Weickert Ford they are honest and fast and do not discriminate. More
by goldenbrenna
Employees Worked With
Robert Reed, Ashley in finance. Mamager that doesnt respond.
January 14, 2021
Does it really take over 8 hrs to perform oil change, rotate tires and check why the ac doesn't blow cold. The ac check did cost another $140.00. 12 minutes later they said oh, you need everything replac rotate tires and check why the ac doesn't blow cold. The ac check did cost another $140.00. 12 minutes later they said oh, you need everything replaced to the tune of $2500.00. alignment still hadn't been done. They would replace the air filter for another $25/35 dollars. My wife and l purchased our 2014 f150 two years ago. I liked the sales experience. The service.....let's just say You won't have me as a customer again......Mark and Donna St Cloud fla. More
by dbowman17. Disappointed
Employees Worked With
Jack
November 14, 2020
Mullinax had just what my husband was looking for. The price was very reasonable. We could not believe the price and the condition of the vehicle. George Davis was the salesman. We worked very hard on my price was very reasonable. We could not believe the price and the condition of the vehicle. George Davis was the salesman. We worked very hard on my husband behalf. We were having internet problems with the application. George did not stop trying to solve the problem. He was great. Even though we are from the Tallahassee area, we will consider doing business there again. More
by teresajennings
Employees Worked With
George Davis
June 03, 2020
Make Mullinax ford of Kissimmee your first visit and your la st. I made the mistake of visiting multiple Ford dealerships and web sites, over the course of 6 months or so. Walked onto the lot there at Mull st. I made the mistake of visiting multiple Ford dealerships and web sites, over the course of 6 months or so. Walked onto the lot there at Mullinax ford of Kissimmee and was greeted by Blake Tressler the Sales Consultant. Wow Mullinax of Kissimmee, what a game changer! I came in over-informed and flooded to confusion with offers and options from all of my reading and shopping at other dealers. Through test driving, showings and first hand input, Blake was interested in what I wanted in a vehicle and was able to help me locate the truck of my dreams. It took dealing with him to realize I really was ready to buy. No pressure, no hype, just honest to goodness understanding and patience. Working with me for almost a week to locate a truck I shall have for years to come. Ohhh, lets not forget to mention the service after the sale….. I’ve received calls with-in the first week of owning the truck from the service department to make sure everything is good, the finance manager Manny Pauta reached out to be sure I was happy with everything and Blake has called and sent a thank you card just to be sure all is good. I guarantee Mullinax of Kissimmee will be there for me anytime I need them. The attention to what the customer wants and selling the experience and not just the vehicle is refreshing and just what the car sales industry needs. Thank you Blake and thank you Mullinax of Kissimmee. Hopefully others will follow this business model. Customer for Life Dave K. More
by dkorlando
Employees Worked With
Blake Tressler
May 09, 2020
Brandon goes above and beyond for his customers. When I forgot to leave the key, he came to my house to get it so I wouldn’t have to go all the way back out! forgot to leave the key, he came to my house to get it so I wouldn’t have to go all the way back out! More
by amyski101
Employees Worked With
Brandon
February 24, 2020
Francisco spoke to our salesperson in Winter Haven ,who described our Situation while we were on vacation in the Kissimmee area . Our C-Max Energi was dead and apparently needed a new battery . We got a ju described our Situation while we were on vacation in the Kissimmee area . Our C-Max Energi was dead and apparently needed a new battery . We got a jump and drove it to Mullinax where we were greeted by Francisco who was expecting us and knew what needed to be done. We waited in a comfortable Area with a large screen TV and was given bottled water. In a reasonable amount of time we were on our way back to the resort and since the battery was still under warranty we didn’t even have a bill. We were treated as if we were loyal customers and we left so grateful . Can’t praise them enough. More
by mummumsdarlings
Employees Worked With
Francisco Morales
