Mungenast Lexus of St. Louis

Date: 08-16-2025 To: Whom it May Concern Subject: 2025 Lexus TX350 Luxury Purchase From the moment we walked into the dealership, Dakota Grishom made the car-buying experience enjoyable and stress-free Lexus TX350 Luxury Purchase From the moment we walked into the dealership, Dakota Grishom made the car-buying experience enjoyable and stress-free. He took the time to listen to what we were looking for, asked thoughtful questions, and guided us toward vehicles that fit our needs and budget. What impressed us most was his friendliness and professionalism which gave us complete confidence in the process. Unlike many salespeople we have dealt with in the past, Dakota never pressured us or tried to upsell something we didn’t need or want. Instead, he focused on helping us find the right car, and he explained every feature and option in a way that was easy to understand. His professionalism, knowledge, and approachable personality made the entire experience not only smooth but actually enjoyable. Additionally, we appreciate the flexibility of the dealership to allow us to take vehicles home for extended test rides to allow us the time to be sure we were comfortable with the vehicle’s features, ride and appearance. This provided us with the confidence that we were purchasing the right vehicle for our lifestyle. Our discussions with the credit and warranty managers to review extended warrantees and component insurance policies was professional and provided us with opportunity to select what was important to us and within our budget. After the sale, Dakota provided us the opportunity to work with Aslam Moselhy, Technical Specialist to explain the Lexus App and Apple CarPlay operational characteristics which provide a thorough understanding of the operational characteristics. That kind of customer service is rare, and it shows that the entire sales staff and dealership truly values long-term relationships over just making a quick sale. I would absolutely recommend Dakota Grishom to anyone in the market for a new car, and I plan to come back to him for my future purchases. The total buying experience was the best we have had in our 50 years of automobile purchasing. More

Nate Hopson was a very courteous helpful sales consultant and the dealership was very nice. I also thought the finance manager did a great job of explaining everything. I think the service snd sales waitin and the dealership was very nice. I also thought the finance manager did a great job of explaining everything. I think the service snd sales waiting area was very well appointed and comfortable. More

This is the 3rd car our family' has bought from Nate! He is a true gentleman, and we trust his opinions and advice. He is a true gentleman, and we trust his opinions and advice. More

I don’t normally fill out surveys however Nate deserves special attention. He addressed every question and was instrumental in guiding us through our purchase could not ask for better. He continues his hel special attention. He addressed every question and was instrumental in guiding us through our purchase could not ask for better. He continues his helpfulness even after the sale. More

Jason Molina helped us with purchasing our Honda Pilot and was great to work with! He was very knowledgeable and professional which was greatly appreciated. The whole process was smooth and a stress-free and was great to work with! He was very knowledgeable and professional which was greatly appreciated. The whole process was smooth and a stress-free experience. This is the third vehicle we have purchased from a Mungenast dealership and we are thankful for their staff who went the extra mile to meet our needs! More

We worked with Dakota Grishom to purchase a ES 300h. He was thorough in explaining the car and great to work with throughout the entire purchasing process. He was thorough in explaining the car and great to work with throughout the entire purchasing process. More

We worked with Roy Hawkins on purchasing our new RX 350h. Roy’s enthusiasm and knowledge while setting realistic expectations made the whole experience outstanding. He went over all of the available features Roy’s enthusiasm and knowledge while setting realistic expectations made the whole experience outstanding. He went over all of the available features of each trim level, and jumped in the backseat to go over all of the technology in the car and how to use it before sending us out for the test drive. When we decided to get on the list to find the vehicle with the features we wanted, he was very thorough and clear about what the process would look like while setting accurate expectations (it actually went faster than he expected). Roy made sure to send us timely updates on the progress throughout the process. If you want someone who is as excited about your new car purchase as you are without being pushy, go to St. Louis Lexus and ask for Roy. More

A very easy finalization & pick up of our vehicle. We felt Nate was organized & all was ready & waiting in our vehicle. We felt Nate was organized & all was ready & waiting in our vehicle. More

Excellent service in the purchase of our beautiful vehicle. Jackie Stege was amazing in helping us throughout the entire process. We love her, she felt like a true friend when we drove off. Mungenast vehicle. Jackie Stege was amazing in helping us throughout the entire process. We love her, she felt like a true friend when we drove off. Mungenast has treated wonderfully both times we purchased vehicles from them. From sales to service, they are true professionals. More

Roy Hawkins was phenomenal; he really treated me like family. From the beginning to the end, he made it such a wonderful experience. Thanks to Aslam for assisting in the set up and Richard in Financing; family. From the beginning to the end, he made it such a wonderful experience. Thanks to Aslam for assisting in the set up and Richard in Financing; the Mungenast team is top notch...I am a customer for life! More