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Mungenast Lexus of St. Louis

Manchester, MO

4.9
1,047 Reviews

13700 Manchester Road

Manchester, MO

63011

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1,047 Reviews of Mungenast Lexus of St. Louis

August 23, 2021

We recently purchased two new vehicles through Kyle Blake at Mungenast Lexus and could not be happier. Our past seven cars have come from Mungenast and that speaks volumes regarding their professionalism du More

by PSchniepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier, Kyle Blake, Bric Flint
Aug 23, 2021 -

Mungenast Lexus of St. Louis responded

Congratulations on your new vehicles! We are thrilled that Kyle and the team took such terrific care of you throughout the purchase process and earned your loyal business. Thank you from all of us at Mungenast Lexus Of St. Louis!

August 13, 2021

I love this dealership, they have nicest staff & everyone is helpful… This is my Lexus dealership for future purchases… thank you, Ellie is the best More

by Mrs Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake, Bric Flint, Ellie Walsch, Spencer O’Brien
Aug 13, 2021 -

Mungenast Lexus of St. Louis responded

We are delighted to have earned your continued business and your stellar review! Thank you for choosing Mungenast Lexus Of St. Louis and for mentioning Ellie's great work. Safe travels until we see you again!

August 12, 2021

I have bought two vehicles from Mungenast Lexus and their sales and service staff have been impeccable. Beautiful dealership a friendly and professional staff. More

by Steve K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Laaksonen, Kyle Blake
Aug 12, 2021 -

Mungenast Lexus of St. Louis responded

This review made our day, Steve. Thank you for being a loyal Mungenast Lexus Of St. Louis customer, and safe travels in your newest vehicle! We hope to see you again down the road!

Aug 12, 2021 -

Steve K. responded

No worries , my pleasure

August 10, 2021

Sales person never acknowledged me, 3 men played on there phones, the service desk attendant help, and said he can get me a sales person. I felt I wasn’t treated unfairly because I’m a African American woma More

by Sparkle
Recommend Dealer
No
Employees Worked With
Never received any help
Aug 24, 2021 -

Mungenast Lexus of St. Louis responded

This is a concerning review to read, and I want to assure you that we take claims like this really seriously. I'm so sorry to hear that you did not feel acknowledged and that our team was not helpful. We would have been grateful for your business, and I'm sorry that this is not the impression we left. I appreciate your feedback, and I will use it in trainings so that we improve moving forward. Don't hesitate to reach out if there's anything we can do for you in the future. Best, Tony Galibert - General Sales Manager - 314-822-7681

August 09, 2021

Always professional, always easy. The definitely make the customer feel they are the most important person at that moment. Steve is incredibly nice and handled my transaction efficiently. We very much apprec More

by Marty.weinstock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
Aug 09, 2021 -

Mungenast Lexus of St. Louis responded

Marty - thank you for supporting Mungenast Lexus Of St. Louis. It is wonderful to hear that Steve walked you through the sales process and we wish you safe travels!

August 09, 2021

It was a pleasure doing buisness with Chelsea and Jeff at Mungenast!! Couldn’t have been treated better. I will definately be back to purchase from them again! Thank you so much. More

by jeffro7703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Chelsea Elledge
Aug 09, 2021 -

Mungenast Lexus of St. Louis responded

We are delighted to know that our team made your experience a great one! Thanks for supporting Mungenast Lexus Of St. Louis and congrats on your new car!

August 09, 2021

Always a pleasure to deal with Mungenast whether with sales or service. Always fair and honest experience. More

by oconnellbob22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Josh Clark, Chelsea Elledge, TJ Grimes
Aug 09, 2021 -

Mungenast Lexus of St. Louis responded

Bob, we can assure you the pleasure is all ours when you stop in! We're so glad to hear that multiple departments have treated you fairly and provided you with honest care during your visits. Thank you very much for your loyalty to Mungenast Lexus Of St. Louis and happy driving!

August 06, 2021

Great car salesman. Made us feel proud buying our new Lexus. We will ba back to buy our next vehicle from Mungenast Lexus More

by dezmanbutler84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Blake, Sherry Overhoff
Aug 06, 2021 -

Mungenast Lexus of St. Louis responded

We are more than pleased to hear that the Mungenast Lexus Of St. Louis sales team delivered professional service which made your buying experience a success from start to finish. We look forward to your next visit with us. Enjoy the new ride!

July 28, 2021

We picked up our 2017 Lexus RX 350 last week. Jeff Johnson was our sales person who was very professional, knowledgeable, and made our car-buying experience stress-free. We would recommend Mungenast More

by pisarkp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Jul 28, 2021 -

Mungenast Lexus of St. Louis responded

Congratulations on your 2017 Lexus RX 350! We are thrilled to see so many kind words about Jeff and delighted to know that your car-buying experience went smoothly. Thank you from all of us at Mungenast Lexus Of St. Louis!

July 22, 2021

I would like to thank TJ and his team for their excellent customer service. It was a pleasure and honor to work with Tj. He was very professional and he went over and above to make sure I was happy with my p More

by eathompson30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Laaksonen, TJ Grimes, Sherry Overhoff
Jul 22, 2021 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to leave us a review! We are pleased to hear that TJ took such good care of you here at Mungenast Lexus Of St. Louis, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

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