Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mungenast Lexus of St. Louis
Manchester, MO
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,047 Reviews of Mungenast Lexus of St. Louis
April 15, 2020
I have been a customer of Mugenast Lexus since 2011 and will remain a returning customer as long as sales consultants like Jake Wagner and other staff continue to give great service and a fabulous car buyi will remain a returning customer as long as sales consultants like Jake Wagner and other staff continue to give great service and a fabulous car buying experience. In the state we are in today, it’s important to spend wisely and to be safe physically when making purchases. Jake and the dealership were completely successful in both aspects. Thank you for all you do folks. More
by Strickkr
Employees Worked With
Jake Wagner
April 13, 2020
My salesman Chad and the GM Tony were fantastic. Coming from Mercedes these guys did not disappoint. They were transparent with pricing throughout the whole deal and were able to do what Mercedes could not from Mercedes these guys did not disappoint. They were transparent with pricing throughout the whole deal and were able to do what Mercedes could not to get the deal done. They definitely put the customer first and went above and beyond. I highly recommended this dealership if you’re in the market for a new Lexus! More
by koriafshar
Employees Worked With
Susan Brockmeier, Tony Galibert, Kris Clark, Bric Flint, Chad Mayer
April 02, 2020
Excellent Customer Service Under Extraordinary Circumstances I purchased my 2016 Lexus RX350 at the end of its four year lease. As this transaction occurred at the height of the Corona Virus, all loan arrangeme I purchased my 2016 Lexus RX350 at the end of its four year lease. As this transaction occurred at the height of the Corona Virus, all loan arrangements and paperwork details were handled over the telephone. A packet of documents requiring signatures was prepared by the Mungenast finance department, and our salesman brought them to my house. He waited in the driveway while the papers were being signed and took them back to the dealership. Neither my wife nor I had to leave our home to complete this purchase. Everyone went above and beyond the call of duty. More
by David
Employees Worked With
Nate Hopson, Brendan Laaksonen
March 17, 2020
Relaxed and Helpful Steve Zitko was a great help for someone who has driven company cars over a 40 year sales career. He was very patient while I tried to figure out new, Steve Zitko was a great help for someone who has driven company cars over a 40 year sales career. He was very patient while I tried to figure out new, vs lease, vs pre owned. Thus, my first ever car buying experience was quite painless and low pressure. He was a very good listener. Also thanks to Ward and Mike O'shea for their help as well. Everyone I dealt with was friendly and courteous. Great overall Experience. More
by nspgolf
Employees Worked With
Mike O'Shea, Steve Zitko, Bric Flint
March 10, 2020
Joyful Experience!! Excellent Customer Service!!! We really love this dealership! We worked with Chelsea Elledge and she made everything super easy. Everyone involved with our process was very friend We really love this dealership! We worked with Chelsea Elledge and she made everything super easy. Everyone involved with our process was very friendly and professional. Usually the process of buying a car is long, tiresome, and draining but Mungenast Lexus made our experience such a joyful one. We now really feel like we belong to a Mungenast family. I would highly recommend this dealership!! More
by vbkb
Employees Worked With
Chelsea Elledge, Bess Scozzari, Craig Gaby, Daniel Salzman
March 03, 2020
Love this dealership...very welcoming and no pressure to buy!!! Worked with Steve Zitko & Chelsea Elledge...they are the epitome of great salespeople!!! Highly recommend!!! buy!!! Worked with Steve Zitko & Chelsea Elledge...they are the epitome of great salespeople!!! Highly recommend!!! More
by dbhbast
Employees Worked With
Chelsea Elledge ??, Steve Zitko
March 03, 2020
A Great Experience Steve Zitko made the leasing of a GX 460 an easy and enjoyable experience. He was very informative and helpful throughout the whole process. Very pr Steve Zitko made the leasing of a GX 460 an easy and enjoyable experience. He was very informative and helpful throughout the whole process. Very professional and no high pressure. It’s easy to see why Steve gets so many great reviews. Looking forward to dealing with the rest of the Mungenast team. More
by cgracechuck
Employees Worked With
The young gentleman that explained the vehicle functions and Craig Gaby in finance were also very good, Steve Zitko
March 02, 2020
Amazing and pleasurable I have purchased many luxury vehicles in my lifetime and quite a few from Mungenast Lexus. My last two autos purchases I have worked with Steve Zitko I have purchased many luxury vehicles in my lifetime and quite a few from Mungenast Lexus. My last two autos purchases I have worked with Steve Zitko and both times were incredibly professional and so easy to deal with. No hassles, no worries, a beautiful experience and always treated with the most respect, honesty and care. Mungenast-Lexus by far, is the best place in St Louis for luxury auto sales and service I can’t see myself going anywhere else. More
by Sheck1020
Employees Worked With
John Uglow, Josh Clark, Steve Zitko, Brendan Laaksonen, Tom Fogerty
February 26, 2020
Absolutely wonderful experience with Mungenast Lexus! Purchased a pre-owned Hyundai Sonata, and worked with both Steve and Craig who were extremely professional and very pleasant to do business w Lexus! Purchased a pre-owned Hyundai Sonata, and worked with both Steve and Craig who were extremely professional and very pleasant to do business with. Would definitely recommend Mungenast to friends and family! More
by dcclark
Employees Worked With
Steve Zitko
February 25, 2020
Incredibly professional, timely information, no pressure dealer. This was my first experience with Mungenast, Steve/Chelsea, I will not hesitate to call Steve/Chelsea for any future vehicle needs! Thanks f dealer. This was my first experience with Mungenast, Steve/Chelsea, I will not hesitate to call Steve/Chelsea for any future vehicle needs! Thanks for a great experience! More
by tms
Employees Worked With
Chelsea Elledge, Steve Zitko
