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Mungenast Lexus of St. Louis
Manchester, MO
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,047 Reviews of Mungenast Lexus of St. Louis
April 09, 2018
Superb salesman and customer service. Our salesman continued to provide support and assistance even after we drove our purchase off the lot. The service and help we received was superb an Our salesman continued to provide support and assistance even after we drove our purchase off the lot. The service and help we received was superb and did not reflect at all on the purchase price of our used vehicle. We received quality treatment and assistance as if we had purchased the most expensive car on the lot. I would highly recommend this dealership. I highly recommend to ask for Kyle Blake to assist in your vehicle purchase. More
by Jlp
Employees Worked With
Kyle Blake
April 05, 2018
Great place Thanks to Kile Blake!Grate salesperson and great please to buy a car use it last time and will use again.Mungunast is best Recomend to every one Thanks to Kile Blake!Grate salesperson and great please to buy a car use it last time and will use again.Mungunast is best Recomend to every one More
by IsaakB
Employees Worked With
Kyle Blake
April 05, 2018
Above and Beyond Professionalism We live in Illinois and chose to drive an hour to Mungenast after being frustrated with several dealerships in our area. We spoke to Kyle Blake on the We live in Illinois and chose to drive an hour to Mungenast after being frustrated with several dealerships in our area. We spoke to Kyle Blake on the phone and he truly listened to everything that we wanted in a vehicle. He even had several cars warmed up and ready for a test drive upon our arrival. It was so refreshing to work with a salesman that was went above and beyond every step of the way. Also, during that very busy afternoon both managers introduced themselves and welcomed us to Mungenast. Finally, after choosing the perfect vehicle Ramiza had us sit in the vehicle and explain every feature. The professionalism and outstanding customer service makes this dealership one we will send all of our family and friends. More
by BeHappy10
Employees Worked With
Not sure if our finance person, but he made the process quick and easy. , Mike O'Shea, Kyle Blake, Tony Galibert, Ramiza Feratovic
April 05, 2018
Pristine service from Kyle Blake The only way my service could have exceeded anymore than it was is if I was handed a 3 olive vodka martini while I waited. Kyle Blake gave me the most The only way my service could have exceeded anymore than it was is if I was handed a 3 olive vodka martini while I waited. Kyle Blake gave me the most prestiges service. He isn't just a salesman, he is going to give you the service he would want his family to have. He treats his customers as if they're made of gold. I will continue to come to Lexus specifically because of the service I was given. Thank you guys!!! More
by Christina.10
Employees Worked With
Kyle Blake, Robert Miller
February 27, 2018
Steve Zitko is Simply The Best!!!! Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got ano Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got another one in I would be the first to know. Well with a matter of a couple of weeks he let me know he had an even better version of the car I was interested in. He provided the information immediately!! I provided the information needed and it took off from there. Steve reached out at the max twice which is unheard of in the car sales world. He knew what he needed and I provided it all immediately. When it was time to come in and sign the paperwork I was introduced to Bric in finance who was just as amazing and professional as Steve!!! I was in the dealership maybe 45 minutes.....yes 45 minutes. Everyone at the dealership was so nice and professional!! Steve Zitko is my New Car Salesman. I recommend him for all of your car buying needs!!! Thanks again to everyone at Mungenast Lexus!! One more thing, the ladies that greet you when you enter are amazing as well!!!! More
by De
Employees Worked With
Steve Zitko, Bric Flint
February 25, 2018
"Arrogant aggressive, Cheaters, condescending and insulting" This was my first purchase in the Lexus brand, and it may be my last. When test driving the car I was interested in, Anthony(aka Asif) was polite and This was my first purchase in the Lexus brand, and it may be my last. When test driving the car I was interested in, Anthony(aka Asif) was polite and stated he could work with me on price. The minute price negotiations started he was a different person. Not only was Anthony rude to me, but treating us like we were idiots, aggressively talking down to us. I am in service industry myself, and my clients don't speak to me the way he did-- even on a bad day. We agreed on some number and I had been signing the papers all the way to closure until I realized that they increased the EMI, excluded terms & services which I was promised of initially. I felt like I am cheated on many terms. We were so insulted we walked out and ended up finding a cheaper price on the same car. After that experience, I would have happily purchased a lesser car for more money to avoid speaking to Anthony ever again- let alone spending any money with him or Mungenast. Absolutely disgusting- I won't be returning. More
by Himanshu Patel
Employees Worked With
Anthony, Mike O'Shea
February 04, 2018
I couldn't be more happy with Mungenast Lexus of St. Louis They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to let me know that I am important to them. More
by Shonté
Employees Worked With
Mike O'Shea
February 03, 2018
Lazy day in January at the Lexus dealers Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. More
by tired of forms
Employees Worked With
B.J. Springett
January 27, 2018
Prompt Professional Service Very easy and efficient service. From the scheduling to the completion was prompt and professional. All comments and requests were addressed. Very com Very easy and efficient service. From the scheduling to the completion was prompt and professional. All comments and requests were addressed. Very comfortable waiting area. More
by alphapipedog
Employees Worked With
Marty Laaksonen
January 11, 2018
Smooth Service Visited for oil change and maintenance check. Without Surprises and/or Drama. Matt Wiese was exceptional. Provided me with a loaner vehicle and prom Visited for oil change and maintenance check. Without Surprises and/or Drama. Matt Wiese was exceptional. Provided me with a loaner vehicle and promptly called me when my service was completed. Mungenast Lexus Staff are 5 Star Professionals! Many Thanks More
by Michael C
Employees Worked With
Matt Wiese
