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Mungenast Lexus of St. Louis
Manchester, MO
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,047 Reviews of Mungenast Lexus of St. Louis
January 05, 2018
The superb service. The customer service was excellent from the very minute you step in the show room someone from the desk is addressing you. Ted, Robert and everyone we The customer service was excellent from the very minute you step in the show room someone from the desk is addressing you. Ted, Robert and everyone were very helpful and polite, never pushy! The great product only compliment the service! James More
by James Heard
Employees Worked With
Ted Johnlikes, Robert Miller
January 05, 2018
Excellent to work with! Steve helped me with my purchase and was relaxed with no pressure. We found just what I was looking for and everyone there made the process simple an Steve helped me with my purchase and was relaxed with no pressure. We found just what I was looking for and everyone there made the process simple and fun. I look forward to returning for my service! Congrats to everyone at Mungenast! They are all customer oriented, and the vanilla latte was delicious! More
by JC
Employees Worked With
Steve Zitko, Melissa Agee, Robert Miller
December 29, 2017
Good and works with anything Promptly, worked with Brendan. Stress free easy Could use some all weather floor mats for front and back for free to keep my investment but that's o Promptly, worked with Brendan. Stress free easy Could use some all weather floor mats for front and back for free to keep my investment but that's ok More
by Ryan
Employees Worked With
Brendan Laaksonen, Bric Flint
December 02, 2017
SALES EXPERIENCE WE AQUIRED OUR FIFTH LS SEDAN ON NOVEMBER 24th FROM NATE HOPSON.ORIGINALLY WE WERE GOING TO WAIT FOR THE 2018 MODEL.HOWEVER AFTER SEEING THE PHOTO OF WE AQUIRED OUR FIFTH LS SEDAN ON NOVEMBER 24th FROM NATE HOPSON.ORIGINALLY WE WERE GOING TO WAIT FOR THE 2018 MODEL.HOWEVER AFTER SEEING THE PHOTO OF THE 2018 WE WEREN'T HAPPY WITH THE CHANGES MADE TO FRONT GRILL & INTERIOR DASH.NATE WAS VERY HELPFULL IN WORKING WITH US TO TERMINATE OUR LEASE EARLY AND MAKING A DEAL ON A 2017 LS.WE HAVE WORKED WITH NATE ON ALL 5 CARS AND HE HAS BEEN VERY ACCOMMODATING. More
by FRED
Employees Worked With
Nate Hopson
November 16, 2017
The Best Of Everything I relocated to St. Louis from Virginia 3 years ago and had such great service over some 10 years with my Lexus dealer in Alexandria, VA, that I dreade I relocated to St. Louis from Virginia 3 years ago and had such great service over some 10 years with my Lexus dealer in Alexandria, VA, that I dreaded having to find a new service provider. Luckily, I found Mungenast. It has been a pleasure working with them on servicing the third Lexus I have owned. The facilities are first rate as is the service. I would give the service providers a sixth star if that was an option. The only "improvement" that I would suggest is to add some kind of high backed chair in the waiting area so I could nap. More
by HappyCamper
Employees Worked With
Josh Clark, Kris Clark, Ross Spencer
November 14, 2017
5000 mile check-up Josh did an excellent job explaining the process to me. He answered all of my questions. At the completion of the check-up on my car, he explained t Josh did an excellent job explaining the process to me. He answered all of my questions. At the completion of the check-up on my car, he explained the next steps of scheduled maintenance for my car. He was very knowledgeable and extremely polite. As expected, I had a very pleasant experience. More
by lexus350love
Employees Worked With
M. Shaw - Certified Technician, Josh Clark
November 14, 2017
Best Dealership From owner to salesman all were great to work with. Friendly and not pushy. Explained all the possible options and vehicles that were in our price ran From owner to salesman all were great to work with. Friendly and not pushy. Explained all the possible options and vehicles that were in our price range More
by Coach
Employees Worked With
Liz Suda, Steve Zitko, Robert Miller
November 07, 2017
Service was excellent and timely The service was excellent. I was attended to immediately when I arrived. The service representative was efficient and friendly. The actual service was The service was excellent. I was attended to immediately when I arrived. The service representative was efficient and friendly. The actual service was timely and well done. More
by rbrzenk
Employees Worked With
Curt Blankenship
November 06, 2017
Outstanding service from start to finish! Anthony did an excellent job walking us through the entire process - he was honest, sincere, helpful and worked quickly to get us into our new car and Anthony did an excellent job walking us through the entire process - he was honest, sincere, helpful and worked quickly to get us into our new car and back to our busy lives. More
by Mark17
Employees Worked With
Asif Rohela
October 03, 2017
Routine Maintenance Dealership always goes beyond what is expected to make sure I'm pleased! I purchased my car get all scheduled maintenance, used the collision center, Dealership always goes beyond what is expected to make sure I'm pleased! I purchased my car get all scheduled maintenance, used the collision center, and get my car washed at Mungenast Lexus. More
by Cheryl1056
Employees Worked With
B.J. Springett, Murphy Roberts
