Mungenast Lexus of St. Louis

Love my 2017 Lexus LS 469 This is my third Lexus LS from Munganast St. Lexus. I have never been disappointed. My Salesman, Nate Hopson, sold me all three. Very humble and knowl This is my third Lexus LS from Munganast St. Lexus. I have never been disappointed. My Salesman, Nate Hopson, sold me all three. Very humble and knowledgeable to say the least. He has never attempted to pressure me and has shown extreme patience. He also explains the features as well as the wonderful, knowledgeable young lady who met with me and went through features and applications. Service Deot., receptionist, business managersb and staff make to feel very much at home. Munganast: 5 Stars! _ Pastor Byrd More

Recent Lexus Purchase I recently purchased my new car from Nate Hopson. The Lexus was in my short list of cars and I had already test driven a similar vehicle at a dealersh I recently purchased my new car from Nate Hopson. The Lexus was in my short list of cars and I had already test driven a similar vehicle at a dealership much closer to my house. On a whim I went into Mungenast and met Nate. Nate was pleasant, knowledgeable and accommodating. He listened to me and made me feel very comfortable. The purchasing process was painless with no pressure. I will certainly recommend Nate and Mungenast to my friends as they start car shopping. More

Very professional and efficient. Worked with Anthony and he made the overall experience painless and enjoyable. Was in and out fairly quickly and am very happy with the overall exper Worked with Anthony and he made the overall experience painless and enjoyable. Was in and out fairly quickly and am very happy with the overall experience. More

Above & Beyond I have worked with David Cordner for numerous years, I trust him and rely on his expertise. It's a relief to know, David, and his teammate, Matt, I have worked with David Cordner for numerous years, I trust him and rely on his expertise. It's a relief to know, David, and his teammate, Matt, will provide outstanding quality service, at a fair value. I purchased my third Lexus, so I could continue working with my trusted service advisor, David Cordner. I truly appreciate being a valued customer. Sarah was extremely helpful with scheduling too. Mungenast strives to, and succeeds in, providing excellent customer service. Many thanks, Elizabeth Mertens Mesker More

Mungenast Lexus Service I am highly satisfied with the excellent service provided by Mungenast Lexus of St. Louis.. If you are considering a Lexus product or service I recomm I am highly satisfied with the excellent service provided by Mungenast Lexus of St. Louis.. If you are considering a Lexus product or service I recommend Mungenast. It's just the best! More

15000 Mile check Excellent service, comfortable waiting area. I stayed in the service area waiting for me vehicle and was very comfortable. The service was estimated Excellent service, comfortable waiting area. I stayed in the service area waiting for me vehicle and was very comfortable. The service was estimated to take 1- 1/2 hours and took less than an hours. More

great service ! Very courteous and friendly crew, excellent service and transparent. The valet service was on time. They kept me updated on the problem and the progre Very courteous and friendly crew, excellent service and transparent. The valet service was on time. They kept me updated on the problem and the progress periodically. More

Excellent used auto buying experience I found the car buying experience at the Mungenast Lexus dealership to be excellent. I especially enjoyed dealing with Mark Kniffin who was both profe I found the car buying experience at the Mungenast Lexus dealership to be excellent. I especially enjoyed dealing with Mark Kniffin who was both professional and straight forward which made the entire experience much more relaxing and efficient. Mark worked with me to obtain a deal that worked for me particular situation. I would definitely recommend him to others. I also enjoyed working with Rob and Bric who were both engaging and to the point. The Docupad device that Bric used for electronic presentation and signatures is a huge improvement over the old stack of paper documents used a closing. More

A glitch rates this time slightly lower than usual Normally I give this dealership 5 stars all round. This time a part had to be ordered before I brought the car in to have that part replaced. I made Normally I give this dealership 5 stars all round. This time a part had to be ordered before I brought the car in to have that part replaced. I made the appointment more than a week ahead of time, and was told the part would be ordered right away, and it would be there when I came in for my appointment last Fri. However, a few minutes after I had checked in on the day scheduled, I was told, with great apologies, that no one had ordered the part. I was given a loaner, left my car, with the assurance that in all probability, the part would be in the following morning, and I could pick up my car that afternoon. The next morning, I was called, with further apologies, telling me that the truck bringing the part had been "misdirected," and that it wouldn't be in until Mon. I was able to keep the loaner, and indeed, my car was ready for pick-up that Mon. The work was fine, and Curt Blankenship, the service representative, was exceedingly apologetic on behalf of the dealership, and very kind throughout this whole situation. I have nothing but good things to say about him. My real complaint is with the person who should have ordered the part in the first place, and had that been done, the part would have been there waiting for me on the original day scheduled, and all of this could have been avoided. With all that being said, I will say this is incredibly unusual for Mungenast service. They have always provided great service throughout the 25 yrs. I have done business with them. However, I will assume that this was a "one off" experience, and look forward to great service in the future. More

consistent great service BJ Springett takes care of us each time we come. He is very thorough and explains work to be done and work that will need future attention so we can k BJ Springett takes care of us each time we come. He is very thorough and explains work to be done and work that will need future attention so we can keep vehicle in peak condition. straightforward an no unnecessary pressure. More