Mungenast St. Louis Acura

Maintenance, Customer Service I have two Acura vehicles, and I can always count on reliable, trustworthy professional customer service from the staff at St. Louis Acura. In particu I have two Acura vehicles, and I can always count on reliable, trustworthy professional customer service from the staff at St. Louis Acura. In particular Ryan Syberg has been extremely helpful and understanding when orchestrating the necessary service on my 2009 MDX with over 100K miles on it so that I am confident my vehicle is in top running order. Ryan is truly a customer service "professional" with the knowledge that you can count on, thank you. More

Great Service John Luedloff was a total professional and went way beyond my expectations of customer service. I would highly recommend Mungenast and John, they tru John Luedloff was a total professional and went way beyond my expectations of customer service. I would highly recommend Mungenast and John, they truly do make customer service their number one priority . More

Ryan Syberg "GREAT JOB" Ryan Syberg is Fabulous! I’ve had my car for over 9 years now and if it wasn’t for Ryan I probably would have traded it in. There haven’t been any ma Ryan Syberg is Fabulous! I’ve had my car for over 9 years now and if it wasn’t for Ryan I probably would have traded it in. There haven’t been any major problems with the car itself, just the regular maintenance and minor mishaps, but when I first bought my car I had other service advisors and didn’t feel the respect that Ryan provides. He’s very personable and professional at the same time. I will be looking for a new car next spring and will consider another Acura very carefully. More

Excellent Service It used to be that having a car serviced was one of the most stressful events in my life. Since I have started bringing my car to STL Acura, all of m It used to be that having a car serviced was one of the most stressful events in my life. Since I have started bringing my car to STL Acura, all of my stresses have been relieved. John Luedloff has a way of working with the customer that puts them and ease. He always makes sure that you understand exactly what needs to be done and why. He always has a smile on his face and is always a pleasure to work with. As long as John is around, I will never take my cars anywhere else. More

John Luedloff in the service department I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me w I give John Luedloff a 5 star rating. He is friendly, honest, and cares about giving me good service for my car. He goes out of his way to tell me what I need and what I dont need for any parts or service. If a technician says he recommends something, John will be honest and let me know if I can wait for this particular part or must I get the service now. Thanks John. More

Service I worked with John Luedloff as I was having issues with my car. He quoted me a price and time frame on how long the vehicle would need to be in the I worked with John Luedloff as I was having issues with my car. He quoted me a price and time frame on how long the vehicle would need to be in the shop in order to get fixed. He was able to fix my car for the price he quoted and even got the job done faster than he quoted. He was very professional and knowledgeable. I will definitely be back! More

Above and Beyond I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a ver I cannot imagine my experience to be anywhere near as memorable without the help of John Luedloff and his experienced team of mechanics. We are a very loyal family to Dave Mungenast Acura and it is easy to say that John Luedloff has become more than just our car expert but rather has become apart of our family. He is quick to ask about how everyone in the family is doing when ever we come in for maintenance, and whenever something happens Mr. Luedloff is quick to respond with any questions or concerns we have about our vehicles. Even when we we are out of town and have car troubles we can call John and see what his suggestions would be and where we should take our vehicle to get it fixed. We have never had any issues that couldn't be resolved and I believe that John was a major factor of this. If I could give him a 6th star then I absolutely would!!! Thanks to his excellent service we have become Life Long customers to the Mungenast family name and look forward to seeing John Luedloff for all future car needs!!! More

Consistently great service! We have two Acura Mdx's and the service at Mungenast STL Acura has been consistently excellent, fair and proactive. I especially recommend John Leudlo We have two Acura Mdx's and the service at Mungenast STL Acura has been consistently excellent, fair and proactive. I especially recommend John Leudloff as a service manager/consultant. He is very trustworthy and has helped guide my service decisions over the years. Not to mention that he offers outstanding personal treatment. Thanks for prolonging the life of our cars! More

Exceptional After sales service! I have gone through 7 Acura autos since 2000 to 2011. They all came to DM. These guys do an incredible job of taking care of the car and the custome I have gone through 7 Acura autos since 2000 to 2011. They all came to DM. These guys do an incredible job of taking care of the car and the customer . I bought all those cars just because their after sales service is at such a superlative level. My main man there in all the years has always been John Luedloff. He makes the experience SPECIAL. Besides the Acura autos John has looked after everything for me, from the humble Hyundai Elantra to my 100K Jaguar XJ8 for oil changes , detailing , cracked windscreens ,scratches , dents and just about every kind of auto emergency imagineable John is courteous, prompt,quick to the rescue . Always had a loaner. Always kept me updated on the car. Mr Luedloff performs above and beyond any reasonable expectations. He is a real assest to the Dave Mungenast team at Acura. More

Very Informative and Helpful John Luedloff is a true professional. He was extremely patient and went above expectations when I was at Mungenast having my vehicle serviced. He made John Luedloff is a true professional. He was extremely patient and went above expectations when I was at Mungenast having my vehicle serviced. He made sure I was informed every step of the way and understood what was going on. I would highly recommend using John Luedloff's team at Mungenast St. Louis Acura for all of your car service needs. More