Murfreesboro Hyundai

Amazing Customer Service The whole experience was amazing. From Wes going out of his way to meet and exceed my needs, to Jess being an absolute delight to go through all neces The whole experience was amazing. From Wes going out of his way to meet and exceed my needs, to Jess being an absolute delight to go through all necessary paperwork, to TJ making sure the financing paperwork was very well explained. Overall, i was in a terrible situation, and they made me feel like family. I will refer anyone who needs a vehicle ever, to your Murfreesboro location. I couldn't be happier. Thanks again for everything, guys. More

Good people, slow process Other than taking a bit too long to complete a deal, I was very satisfied. Dealership's building could be a bit more inviting / comfortable too. Other than taking a bit too long to complete a deal, I was very satisfied. Dealership's building could be a bit more inviting / comfortable too. More

Car Buying Experience Tj and Troy were great to work with. I will definitely be back to by another Hyundai. Both were professional and courteous. I am highly satisfied with Tj and Troy were great to work with. I will definitely be back to by another Hyundai. Both were professional and courteous. I am highly satisfied with the service. More

Upfront and Real Called Boyce who gave me an awesome internet price. Way cheaper than the competition. Pulled up to lot and car was waiting out front for me to look at Called Boyce who gave me an awesome internet price. Way cheaper than the competition. Pulled up to lot and car was waiting out front for me to look at and Robert came out to greet me. Negotiated a price that was exactly what I wanted. Great folks. Friendly and upfront no B.S. . More

Overall good experience Our experience was good overall. The staff is very friendly. We arrived at 11:15 and left at 3:30 pm. It seemed like a long time to me, but maybe that Our experience was good overall. The staff is very friendly. We arrived at 11:15 and left at 3:30 pm. It seemed like a long time to me, but maybe that is normal. We like the vehicle. Robert and TJ were both easy to work with. Boyce helped me with the Perma Plate. It was not done well at first, so he made sure they did it over again to his satisfaction. I was very thankful for his help. More

Won over to Hyundai! We had been looking and test-driving for a couple of months several makes and models of vehicles. Finally got to Hyundai and were surprised at its qu We had been looking and test-driving for a couple of months several makes and models of vehicles. Finally got to Hyundai and were surprised at its quality, comfort, the drive itself, and the folks at the dealership. Price was right, too! Thanks for a great experience!!! Took a long road trip in my Tucson Sport...AWESOME!!! More

Not the best The service received at this dealership was definitely not up to par with other dealerships I visited. There was rarely anyone out to meet us when we The service received at this dealership was definitely not up to par with other dealerships I visited. There was rarely anyone out to meet us when we pulled up and there were numerous issues that arose throughout the process that the dealership did not handle very efficiently or professionally. The only reason I stayed with this dealership was because of Westley Martinez. He was very personable and became someone I felt I could trust. I would not recommend this dealership overall, but I think Wes is exceptional. More

Bad Experience 6-19-17 I visited this dealership today and was very straight up with the sales person concerning not wanting to haggle on my trade in value. He prom 6-19-17 I visited this dealership today and was very straight up with the sales person concerning not wanting to haggle on my trade in value. He promised me that he would give me the very best appraisal value upfront on my trade in. Of course he came back with a very insulting offer. I then said i wouldn't accept and would like my keys to my car back. He then proceeded to say, is this it? you're not going to give me a chance? I responded by saying that I was up front with you and did not want to haggle on the trade in value. He then called the General Manager Ryan Duncan over to speak to me, who first of all came across very desperate and angry. I proceeded to share the same information with him as I did the sales person, that I was not interested in haggling on my trade in value. Ryan Duncan then became very hostile and begin to insult me. He finally gave me the keys to my car. As I proceeded to leave Ryan Duncan followed me with continual verbal insults. This finally ended up with me getting into my car and Ryan Duncan stepping in the way from me closing the door and continued being hostile , angry, and very verbally insulting. After what seems like forever, I was able to get him to move out of the way and closed the door and drove off. This was by far the most horrifying car dealing experience I have ever witness. I strongly will not recommend buying from this dealership. Ryan Duncan is a very poor example for a manager. More

Extremely satisfied!!!!! All staff were professional, gave me a great deal, and would recommend to all buying a car. Thanks for all of you help in the purchase of my new car. All staff were professional, gave me a great deal, and would recommend to all buying a car. Thanks for all of you help in the purchase of my new car. More

Positive review The experience at Hyundai has always been a positive one and will continue to return to purchase vehicles or lease and use their service department. The experience at Hyundai has always been a positive one and will continue to return to purchase vehicles or lease and use their service department. More