Murfreesboro Nissan

I have been a customer of Murfreesboro Nissan's service department since 2008 and recently had an experience that reminded me why I continue to return. After a concern was discovered with my vehicle, I department since 2008 and recently had an experience that reminded me why I continue to return. After a concern was discovered with my vehicle, I contacted Service Manager Justin Humphrey. Justin took my call seriously from the start, listened to my concerns without any pushback, and treated me with courtesy, respect, and professionalism throughout the process. The next morning, Parts and Service Director Austin Betty and Service Director Brill Burnett personally met with me and an independent repair facility to inspect the vehicle and review the findings. They took the time to gather the facts, document the situation, and explain the next steps. Austin and Brill demonstrated a level of customer service and accountability that is becoming increasingly rare. Throughout the repair process, Service Advisor Belinda Dunavant kept me informed with timely updates and was professional, courteous, and helpful every step of the way. She had also been excellent during my previous visit and continued to provide outstanding customer service. I also want to recognize Master Technician Richard Sowle for thoroughly documenting his findings, explaining the repair that was performed, and verifying the successful results. The level of detail and transparency provided gave me confidence that the vehicle was being properly cared for. What impressed me most was the way the entire team worked together to resolve the situation. From Justin's initial response, to Austin and Brill's leadership, to Belinda's communication, and Richard's technical expertise, everyone treated me fairly and professionally. The repair was completed successfully, the vehicle is performing perfectly, and the dealership's shuttle service made the process even more convenient. When evaluating a service department, I believe the true test is not whether a problem ever occurs, but how the organization responds when one does. Murfreesboro Nissan demonstrated integrity, professionalism, and a genuine commitment to customer satisfaction. I appreciate the way they handled my situation and look forward to continuing to have my vehicle serviced there. More

I just purchased my second Rogue through Murfreesboro Nissan. Curtis was fantastic both times. He’s very thorough and very kind. Arisha helped to make sure everything was set up and I knew how to operate Nissan. Curtis was fantastic both times. He’s very thorough and very kind. Arisha helped to make sure everything was set up and I knew how to operate my car and the my Nissan app. I could not have asked for a better experience on either occasion. We will definitely be back! More

Arisha is awesome! I was having trouble with the text message feature on CarPlay. I asked if I could bring my new Pathfinder by on Tuesday and described the issue. She I was having trouble with the text message feature on CarPlay. I asked if I could bring my new Pathfinder by on Tuesday and described the issue. She very quickly shared some potential fixes. I tried it, and it worked! She saved me a one-hour round trip! More

I bought a new car in May of 2025. Everyone was very helpful and I am really enjoying my car. Everyone was very helpful and I am really enjoying my car. More

I just wanted to thank Arisha, Landon, and Nick for truly the BEST car buying experience I have ever had. I’ve bought my share of vehicles and these three people were outstanding. They were all great to work the BEST car buying experience I have ever had. I’ve bought my share of vehicles and these three people were outstanding. They were all great to work with, courteous, and professional. I will be a loyal customer again in the future and will refer business to you whenever possible. Thank you David Lewis More

It was a pleasure working with Annelise. I will definitely purchase another vehicle from both her and Murfreesboro Nissan. I have my Titan serviced with them also, and will continue doing so I will definitely purchase another vehicle from both her and Murfreesboro Nissan. I have my Titan serviced with them also, and will continue doing so. Thank you Murfreesboro Nissan! More

We had a great experience at Boro Nissan. They were very patient with us and walked us through every step of the way. We walked away with not only one vehicle but two. They were very patient with us and walked us through every step of the way. We walked away with not only one vehicle but two. More

Thank you! to Aresha and Shane for a wonderful purchase experience! Nissan Murfreesboro truly makes the car purchase easy ! Great folks to deal with, very custo to Aresha and Shane for a wonderful purchase experience! Nissan Murfreesboro truly makes the car purchase easy ! Great folks to deal with, very customer- oriented. Kamal has been my service advisor for years! Well trusted and knowledgeable! More

Arisha is amazing! She answered all our questions. She helped me to install my car seat. Shane and Malik are great as well. She answered all our questions. She helped me to install my car seat. Shane and Malik are great as well. More

We had an absolutely fabulous experience at Murfreesboro Nissan!! I would highly recommend seeing Arisha and Jamal for all your car needs! I am pulling out now in a brand new Pathfinder and am completely th Nissan!! I would highly recommend seeing Arisha and Jamal for all your car needs! I am pulling out now in a brand new Pathfinder and am completely thrilled! More