Murfreesboro Nissan

Jerry Nichols thank you so much for my beautiful Rogue 2021. What a beautiful experience he made me feel very important. Jerry you are wonderful 2021. What a beautiful experience he made me feel very important. Jerry you are wonderful More

I called over a 40 min time frame and no one seems to work at this location. Useless when needing to have warranty work done. work at this location. Useless when needing to have warranty work done. More

Darrion Abston, salesman, was totally awesome and a joy to work with. He was so helpful and genuinely honest about the vehicles I was interested in. to work with. He was so helpful and genuinely honest about the vehicles I was interested in. More

No follow up call. Past experience on another vehicle of interest, several calls were made to me, took off early ro keep a scheduled appointment and the representative told me he would call me back. That ca interest, several calls were made to me, took off early ro keep a scheduled appointment and the representative told me he would call me back. That call back never happened. This is twice this dealership has failed in customer service. More

Parts Department I'm was dressing up a 2001 Frontier Supercharged. The parts department was very helpful in locating the parts I was needing. They spent some time loca I'm was dressing up a 2001 Frontier Supercharged. The parts department was very helpful in locating the parts I was needing. They spent some time locating the parts for me and I really appreciated them. I had first went to another Nissan Parts Department that is local to me. They didn't have the desire to help. I left empty handed. I loved the way are conversation started off with. The parts department greeted me by saying they would do their best to help me and they came through. They worked so well as a team searching on the computer for my parts. Special thanks to Kelsey Gibson and Dakota Crews. I work for Nissan in the Quality Department and I was very part proud of Murfreesboro Nissan being part of the team. Thanks again. More

Trevor in service did an amazing job working with me to diagnose and fix my vehicle. We discussed the issues and developed a plan to fix the issue. diagnose and fix my vehicle. We discussed the issues and developed a plan to fix the issue. More

I was very pleased with my experience at Boro Nissan. Darrion Abston sold me the car I wanted for the price I wanted, with none of the extra fluff that car salesmen are infamous for. I did not feel like Darrion Abston sold me the car I wanted for the price I wanted, with none of the extra fluff that car salesmen are infamous for. I did not feel like he was trying to get more money out of me; he was straightforward, explained answers kindly to all my questions, and did his job well. Thanks for the positive car-buying experience, Darrion and the team at Boro Nissan! More

Worst service department ever! My son took off work to come in to get a diagnostic done on his car which we purchased there (a Ford Fusion. They also sold him an extended warranty when he bought it. They come in to get a diagnostic done on his car which we purchased there (a Ford Fusion. They also sold him an extended warranty when he bought it. They told him they couldn’t do a diagnostic until Monday and even though he had done service there before they didn’t have his warranty on file (this was Saturday). After waiting in line for an hour he was defeated. I asked him to go back in and put me on the phone with someone, i spoke to Ashley S. Wow what a disappointment. After telling me they didn’t have it on file i mentioned they sold us the warranty, her response “We didn’t sell you a warranty, service don’t do that” I get that, but the person on the other side of the building did, so i pointed out that she could simply have picked up the phone and called down the hall and found out. She admitted, yes she could have done that...this is called laziness and poor customer service. There is a reason we only bought two cars from them and the last car i bought (3 months ago) was bought down the road at ford. Absolutely disappointed with the level of customer service and the rude attitude of their service managers. We will no longer be servicing our Nissan Titan or our sons vehicles at Nissan. Thank god for ford down the road who said they could get his car in and diagnose it today. More

Dissatisfied I took my 2001 Frontier in to find out what was wrong with it . Service department told me I needed a new head gasket with a few other minor parts Th I took my 2001 Frontier in to find out what was wrong with it . Service department told me I needed a new head gasket with a few other minor parts The total cost was $2800 . Less than a week later my check engine light comes on . I take it back in and they tell me I need a new engine . I am beyond frustrated and would like the name of the owner More

Best Service We’ve Ever Had! My sister has been having problems with her car for the longest and Kamal Collins was able to help us with everything and give us an affordable price My sister has been having problems with her car for the longest and Kamal Collins was able to help us with everything and give us an affordable price to fix the car. He was a great dealer, I recommend seeing him! More