Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Murgado Ford of Chicago - Service Center
Chicago, IL
1,001 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,001 Reviews of Murgado Ford of Chicago - Service Center
Sort by
July 02, 2025
The service center was very accommodating, polite and friendly. The issue was analyzed and it was determined nothing needed to be done to resolve the issue. The issue still exists. friendly. The issue was analyzed and it was determined nothing needed to be done to resolve the issue. The issue still exists. More
by Cthielbar8
Verified CustomerEmployees Worked With
Jennifer
July 02, 2025
Great service. Excellent customer service. A huge improvement from my visit four years ago. I will always return as a repeat customer. Excellent customer service. A huge improvement from my visit four years ago. I will always return as a repeat customer. More
by charleshunt1980
Employees Worked With
July 02, 2025
I had an appointment, luckily it was a warranty issue. I’ve had. Issues with other places but this was hassle free. I’ve had. Issues with other places but this was hassle free. More
by Kristi5
July 02, 2025
I brought my car in for oil change, multi-point inspection, and replacement of the right passenger door mirror. The staff was professional and performed the necessary work quickly. Julisa was very inspection, and replacement of the right passenger door mirror. The staff was professional and performed the necessary work quickly. Julisa was very good at maintaining communication and keeping me updated on the status of my car. More
by Joseph
Employees Worked With
Julisa Colon
July 02, 2025
I brought my car in for oil change, multi-point inspection, and replacement of the right passenger door mirror. The staff was professional and performed the necessary work quickly. Julisa was very inspection, and replacement of the right passenger door mirror. The staff was professional and performed the necessary work quickly. Julisa was very good at maintaining communication and keeping me updated on the status of my car. More
by Joseph
Employees Worked With
Julisa Colon
June 30, 2025
Communication is not all that great. Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Linco Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Lincoln area. More
by tony_maxwell
Employees Worked With
June 30, 2025
julio really stepped up went above and beyond my expectations, even though he didn’t need to. I appreciate him and all the effort he put into my overall experience. expectations, even though he didn’t need to. I appreciate him and all the effort he put into my overall experience. More
by smmuramatsu
June 30, 2025
A THREE hour wait for a fleet oil change is unacceptable. I would rather drive to a different ford dealer than go here. I would rather drive to a different ford dealer than go here. More
by noemail22
Employees Worked With
June 30, 2025
Amazing customer service. They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well More
by JNEWKIRK0915
