Murgado Ford of Chicago - Service Center

Jessica was very nice and courteous in our exchanges. She did not keep me informed very well initiallI but did much better after the parts were received. I was very disappointed in the service department She did not keep me informed very well initiallI but did much better after the parts were received. I was very disappointed in the service department because they damaged my parking brake. I was very disappointed in the prices charged. Shockingly high. Perhaps because of Trump's tariffs but that should be indicated. More

Fast, friendly As I arrived they asked me about the service I needed. Took my car and called me as it was ready. That simple service I needed. Took my car and called me as it was ready. That simple More

I've given my rating. Stop asking me to write sentences These follow-ups are annoying Do you really want to loose a customer Stop asking me to write sentences These follow-ups are annoying Do you really want to loose a customer More

Having to write 15 words is very annoying. I will not be planning to complete these reviews in the future. I will not be planning to complete these reviews in the future. More

Everything was efficient. Staff were friendly. Communication was effective. I appreciate the quick turnaround time Staff were friendly. Communication was effective. I appreciate the quick turnaround time More

Excellent, courteous and reasonable service. I felt very confident taking my Corsair there for routine service, which isn’t always the experience at car dealerships. I’ll be back. I felt very confident taking my Corsair there for routine service, which isn’t always the experience at car dealerships. I’ll be back. More

Julisa is welcoming and informative. Great service. I will go back to them for any of my car’s needs. Great service. I will go back to them for any of my car’s needs. More

They have handled multiple warranty issues in good faith and with complete explanations so we know what to expect. and with complete explanations so we know what to expect. More

Staff are very welcoming and attentive. No issues. Work done and vehicle was available as promised. No issues. Work done and vehicle was available as promised. More

Jasmine . Was a great help and made things easy on my visit there. What a good employee. Was a great help and made things easy on my visit there. What a good employee. More