Murgado Ford of Chicago - Service Center

Everything was done at the time that was quoted to me. everything was fine. Thank everything was fine. Thank More

Overall great, prompt service, service reps provide detail information on your vehicle, going over the service provided and need it service with the estimated cost detail information on your vehicle, going over the service provided and need it service with the estimated cost More

Always very accommodating . Nice, clean and close in proximity . I would recommend this dealership to anyone that asks . Nice, clean and close in proximity . I would recommend this dealership to anyone that asks . More

Good experience. Everyone was very professional. How many surveys am I going to get. Last one I'm doing Everyone was very professional. How many surveys am I going to get. Last one I'm doing More

I waited two weeks for the repair of my car and when I got it back the electrical issues were not resolved. And the yellow wrench error signal was not cleared. got it back the electrical issues were not resolved. And the yellow wrench error signal was not cleared. More

Prompt courteous service. The advisor was extremely professional and took care of all my vehicle’s needs. Service was performed quickly and reasonably. The advisor was extremely professional and took care of all my vehicle’s needs. Service was performed quickly and reasonably. More

We purchased our car from Fox, and we loved their service. So we were very concerned when we learned of the new ownership. Good service is hard to find these days. But when the car had a recall, it t service. So we were very concerned when we learned of the new ownership. Good service is hard to find these days. But when the car had a recall, it turned out that the good service was the exact same. Hopefully it remains this way. Thank you! More

The service Advisor was very helpful. The service was very quick easy in and out The service was very quick easy in and out More

Excellent Customer Service! Arrive at 7 AM and they kept me apprised of the vehicles progress. Very professional team. Arrive at 7 AM and they kept me apprised of the vehicles progress. Very professional team. More

I brought my Explorer in for an electrical issue and it was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the electrical issue. I asked whether the original diagnosis (faulty wiring harness) was accurate and felt like I got the run around. I didn’t want to spend another $800 on a new visor so now I have a faulty visor. And not really sure if the wiring harness needed to be replaced in the first place… More