Murgado Ford of Chicago - Service Center

We purchased our car from Fox, and we loved their service. So we were very concerned when we learned of the new ownership. Good service is hard to find these days. But when the car had a recall, it t service. So we were very concerned when we learned of the new ownership. Good service is hard to find these days. But when the car had a recall, it turned out that the good service was the exact same. Hopefully it remains this way. Thank you! More

The service Advisor was very helpful. The service was very quick easy in and out The service was very quick easy in and out More

The staff were professional, polite and respectful. They answered my questions with knowledge. The visit was a recall and they made it an easier experience. They answered my questions with knowledge. The visit was a recall and they made it an easier experience. More

Excellent Customer Service! Arrive at 7 AM and they kept me apprised of the vehicles progress. Very professional team. Arrive at 7 AM and they kept me apprised of the vehicles progress. Very professional team. More

I brought my Explorer in for an electrical issue and it was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the electrical issue. I asked whether the original diagnosis (faulty wiring harness) was accurate and felt like I got the run around. I didn’t want to spend another $800 on a new visor so now I have a faulty visor. And not really sure if the wiring harness needed to be replaced in the first place… More

Everything was top shelf people good service was great too will come back for sure too will come back for sure More

Great service. Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone More

Great Customer service. Came in for tire repair. In and out in less than an hr. Came in for tire repair. In and out in less than an hr. More

Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! Incrediblly efficient, friendly, kind staff. So grateful!! More

The service was quick and friendly, last time the person who help me told me that my car was too big for a car wash but the agebt this time did a car wash I love it who help me told me that my car was too big for a car wash but the agebt this time did a car wash I love it More