Murgado Ford of Chicago - Service Center

Me gusta mucho el servicio y la disponibilidad inmediata. Los trabajadores son respetuosos y el servicio fue rápido y eficiente Los trabajadores son respetuosos y el servicio fue rápido y eficiente More

The service work was satisfactory, as was the car pickup and return after the work was completed. and return after the work was completed. More

We had a great experience with the service department when the AC in our Expedition stopped working, and I would highly recommend them! when the AC in our Expedition stopped working, and I would highly recommend them! More

So many frustrations with this service center. Extremely disappointed with their work and at this point question their integrity. Extremely disappointed with their work and at this point question their integrity. More

The work was done promptly and Grant, our service provider was great. We were very happy with our experience at Murgado Ford of Chicago. provider was great. We were very happy with our experience at Murgado Ford of Chicago. More

Jose was extremely helpful. I truly appreciate his assistance. My service was speedy and concise. I truly appreciate his assistance. My service was speedy and concise. More

I think that the way you treat your customers is a representation of the company. If I bring my vehicle to get fixed, and your mechanic diagnose and claim to fix the issue, just for the issue to occur representation of the company. If I bring my vehicle to get fixed, and your mechanic diagnose and claim to fix the issue, just for the issue to occur again, unsatisfactory. Then to offer to cover labor and parts to fix the issue, but still charge the customer, again unacceptable. More

We were from out of town they were able to address our issues without any problems in a timely manner. issues without any problems in a timely manner. More

I brought my car in to get the Front and suspension and a bearing replaced. Unfortunately, it wasn’t fixed properly because of a defective strut, but manager. Vanessa was amazing. She made sure the car was r bearing replaced. Unfortunately, it wasn’t fixed properly because of a defective strut, but manager. Vanessa was amazing. She made sure the car was repaired correctly and went above and beyond to assist me. Overall, I’m satisfied and I will be returning as a customer. Thank you again Ford. More

Great location. Easy to get appointment Very happy with service and waiting room I recommend service there Easy to get appointment Very happy with service and waiting room I recommend service there More