Murgado Ford of Chicago - Service Center

Very helpful and able to work with my requests. Definitely coming back to this dealership Definitely coming back to this dealership More

Work seems satisfactory but I waited an extra hour because they erroneously claimed that I didn't reply to the additional service recommendation messages because they erroneously claimed that I didn't reply to the additional service recommendation messages More

Friendly and informative staff Welcoming waiting room Good use of online communication tools to keep you up to date room Good use of online communication tools to keep you up to date More

The dealerships service department is severely overpriced. Diagnostic fees should not be as outrageous as they are. Other mechanics do it just fine for much cheaper. Also the whole system is over overpriced. Diagnostic fees should not be as outrageous as they are. Other mechanics do it just fine for much cheaper. Also the whole system is over complicated. Just let us talk directly to Mechanic not this middle man More

Exceeded expectations. It was after hours and they opened up just to let me in because my daughter forgot her softball gear in the trunk. It was great greatly appreciated. It was after hours and they opened up just to let me in because my daughter forgot her softball gear in the trunk. It was great greatly appreciated. Thank you so much. More

Friday was the first time I experienced the new ownership. I really enjoyed working with Kaleb very professional and very friendly. ownership. I really enjoyed working with Kaleb very professional and very friendly. More

Professional, Clean, Customer Oriented, Knowledgeable, Satisfaction Driven Staff throughout. Quick Lane was quick despite being a walk in Satisfaction Driven Staff throughout. Quick Lane was quick despite being a walk in More

It was one the for good service It was a great service there the person was really nice performance i well bring my car there for service always there the person was really nice performance i well bring my car there for service always More

I felt comfortable. The employees were courteous. The work I had done was explained to me in full The employees were courteous. The work I had done was explained to me in full More

I'm not interested in writing 15 words. That requirement prevented me from completing this sooner and, no doubt, limits the responses you get. That requirement prevented me from completing this sooner and, no doubt, limits the responses you get. More