Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Murgado Ford of Chicago - Service Center

Chicago, IL

4.2
1,061 Reviews

1,061 Reviews of Murgado Ford of Chicago - Service Center

Sort by
August 25, 2025

great job by randy! !! great job by randy!!! great job by randy!!! great job by randy!!! More

by Thomas.G.Fabbrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Murgado Ford of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

August 24, 2025

The response of Murgado personnel to my request was quick, effective, and correct. The service writer knew exactly what to do. He did it quickly and with a positive and charming attitude. I am very More

by lmunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're delighted to hear about the prompt, effective service you received from our team. We appreciate your kind words about the service writer's knowledge and positive attitude. It's great to know you're happy with the experience and the work done. We look forward to serving you again!

August 22, 2025

Very helpful and very efficient , thanks to management and team members who worked hard on my vehicle More

by jamesblair7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

August 20, 2025

Me gusta mucho el servicio y la disponibilidad inmediata. Los trabajadores son respetuosos y el servicio fue rápido y eficiente More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marta Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Mendoza
Report | Print
Aug 26, 2025 -

Murgado Ford of Chicago responded

Daniel - ¡Gracias por tu reseña! Nos alegra saber que disfrutaste del servicio rápido y eficiente, así como de la disponibilidad inmediata y la actitud respetuosa de nuestro equipo. ¡Esperamos atenderte nuevamente!

August 20, 2025

good service good attention nice waiting rooms good courtesy good mechanic good deals good offer More

by ss_7404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Murgado Ford of Chicago responded

Thank you for your review! We're pleased to hear you had a positive experience with our service, attentive staff, comfortable waiting rooms, courteous team, skilled mechanics, and attractive offers. We appreciate your feedback and look forward to serving you again!

August 18, 2025

The service work was satisfactory, as was the car pickup and return after the work was completed. More

by peterdwilbur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review, Peter! We're glad we could provide you with a great experience!

August 18, 2025

We had a great experience with the service department when the AC in our Expedition stopped working, and I would highly recommend them! More

by kirbi09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Aug 19, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We’re glad our service team could get your Expedition’s AC back in working order and that you had a positive experience. We appreciate your recommendation!

August 17, 2025

So many frustrations with this service center. Extremely disappointed with their work and at this point question their integrity. More

by jillpizzotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know the names of people involved
Report | Print
Aug 19, 2025 -

Murgado Ford of Chicago responded

We’re sorry to see your one-star rating. We’d appreciate the opportunity to understand your experience and make things right. Please reach out to us directly so we can assist you.

August 15, 2025

The work was done promptly and Grant, our service provider was great. We were very happy with our experience at Murgado Ford of Chicago. More

by profhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Murgado Ford of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

August 15, 2025

Jose was extremely helpful. I truly appreciate his assistance. My service was speedy and concise. More

by mfbckzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 19, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We’re glad Jose was able to assist you and that your service experience was quick and efficient. We appreciate your kind words!

1
2
3
...
107