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Murgado Ford of Chicago - Service Center

Chicago, IL

4.2
1,017 Reviews

1,017 Reviews of Murgado Ford of Chicago - Service Center

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January 16, 2025

Service bay was very busy on the day I arrived, but the Murgado team was very professional and attentive, and got me back on the road quickly More

by hspaepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Grosso
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Jan 17, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad our team remained professional and attentive despite the busy day. We appreciate your patience and look forward to serving you again!

January 15, 2025

Another great experience at Murgado Ford. Great communication - delivered on time and on budget. Thanks Phil !! More

by rsonnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mugan
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad Phil delivered excellent service and kept everything on track. We appreciate your business and look forward to your next visit!

January 15, 2025

Good , competent staff that were polite, prompt qnd pleasant To deal with ! Thw end product was gppd More

by z-zaparackas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad our team provided a polite and prompt experience. We appreciate your business and look forward to seeing you again!

January 14, 2025

Your staff is very good & attended they make sure your every need is taken care of also they r very nice & kind More

by mel.gunn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services dept.
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're thrilled to hear our team was attentive and made sure your needs were taken care of. We appreciate your feedback and look forward to serving you again!

January 14, 2025

Aimee was very helpful. Good work on my car was performed professionally and in a very reasonable time. More

by jude.kelley0183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad Aimee provided helpful and professional service. We appreciate your trust in us and look forward to assisting you again!

January 13, 2025

They are always responsive and do a wonderful job. They communicate what is needed and take care of the vehicle quickly More

by jboulah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We’re glad to hear our team provides responsive and efficient service. We appreciate your trust and look forward to assisting you again!

January 13, 2025

The entire team is very friendly. They are heavy on information, which is great and gives us the guest/customer a sense of calm and knowing that your car will be treated well. The one More

by BatsiZesaguli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad the team made you feel informed and confident about your car's care. We apologize for the mud guard not being fully explained at the end, and we appreciate your understanding. We hope to continue providing excellent service for your Ford in the future!

January 13, 2025

Ryan White did a great job. Thank you for the great service. I am so glad that service is open in Saturdays. More

by john.nieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad Ryan provided great service, and we're happy to hear the Saturday hours worked well for you. We look forward to seeing you again!

January 13, 2025

Got me and my wife out on time. The service was excellent new customers we will be back. More

by senna1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 16, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad to hear you and your wife had a great experience. We look forward to serving you again in the future!

January 10, 2025

Ryan was very helpful and explained everything professionally and clear. Best service advisor I've encountered. More

by dannyh.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
Report | Print
Jan 10, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear Ryan provided clear and professional service. We'll be sure to share your feedback with him!

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