Murgado Ford of Chicago - Service Center
Chicago, IL
925 Reviews of Murgado Ford of Chicago - Service Center
I knew upfront how long things would take, was informed when they noticed a change was needed, and never had a problem with staying updated with everything going on . when they noticed a change was needed, and never had a problem with staying updated with everything going on . More
My car was not ready the day it was supposed to be and zero communication about the delay. I was waiting for my car to be ready for hours and then had to uber home and then had to uber back in the morning zero communication about the delay. I was waiting for my car to be ready for hours and then had to uber home and then had to uber back in the morning. Very disappointing experience. More
The Service contact person (Ryan) was great! The Murgado website posting "The Works oil change was $79.99 when it was actually $149 (for a 4-cylinder gas vehicle) was/is intentionally misleadin The Murgado website posting "The Works oil change was $79.99 when it was actually $149 (for a 4-cylinder gas vehicle) was/is intentionally misleading. This is little like saying we sell new cars from $20,000 and the lowest car ever available is $41,000. Ryan did a good job explaining it but price matters. For the record, between personal vehicles and work, we have 14 ford vehicles, 8 of which were purchased in last 5 years. Whether I/We have 1 ford car or 14, Customers have choices and don't like to be misled. More
Because of experiences with Murgado Ford, I'm ending my relationship with Ford in its entirety. They suck. relationship with Ford in its entirety. They suck. More
Very pleasant. I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! More
Great customer service and waiting are, time to service vehicle was not long , took me in upon arrival vehicle was not long , took me in upon arrival More