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Murgado Ford of Chicago - Service Center

Chicago, IL

4.2
1,061 Reviews

1,061 Reviews of Murgado Ford of Chicago - Service Center

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September 30, 2023

Service is always great! I am never disappointed . Antonio was able to identify the problem and communicated everything that was needed to be done. More

by Gkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 29, 2023

They took great care of my car and performed all the necessary work in a timely manner! Went there for a safety recall fix and transmission fluid change - definitely will return again and highly recomme More

by khanbhainilofar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Oct 02, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 28, 2023

Everything was fine in a timely manner and I was kept up to date about the process More

by Dmcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 29, 2023 -

Murgado Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 24, 2023

Great service all the time with friendly personnel to work with Pleasant and inviting environment More

by lrenkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 26, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 21, 2023

Checkin was seamless and April is super helpful. Didn’t wait long at all. Waiting room clean and quiet. Every one is so professional here. More

by Elev8now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Sep 22, 2023 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 11, 2023

Nice clean facility. Free coffee and bottled water. Big screen TV. Many new vehicles to look at, while waiting for car oil change. Nice friendly people. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

Thank you for reaching out, John! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 11, 2023

Aimmie was super helpful and our emails made it so easy to communicate.She was waiting for me when I showed up for my appointment. More

by Gary F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmie
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

Thank you for this amazing review and shoutout for Aimmie! We really appreciate your business. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 10, 2023

Clear, friendly, honest communication. Nice waiting room. I appreciate being able to schedule appointments online. More

by Hhinerman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee and Antonio
Report | Print
Sep 11, 2023 -

Murgado Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 07, 2023

Aimmey was very helpful and explained everything going on with my car. The service I got was quick and solved my problems. More

by runningnerd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Sep 08, 2023 -

Murgado Ford of Chicago responded

It’s great to know that Aimmey provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 28, 2023

Edgar went above and beyond to assist me, fantastic and friendly service. Thanks again, Edgar! More

by Brideyclark216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Aug 30, 2023 -

Murgado Ford of Chicago responded

Thank you for this amazing review and shoutout for Edgar! We really appreciate your business. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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