Murgado Ford of Chicago - Service Center

Took too long. Made 9am appointment, but vehicle sat untouched until 9:45am Won't be back Made 9am appointment, but vehicle sat untouched until 9:45am Won't be back More

It was easy to schedule an appointment. Jennifer took care to cater to my needs and was timely with her communication with me about my car. I appreciated the care and concern and felt that Jennifer took care to cater to my needs and was timely with her communication with me about my car. I appreciated the care and concern and felt that as a dealer, Murgado did not try to force me into bankruptcy to fix my car. Dealers are not typically trusted and while I have my hesitations, felt that my experience here was done with fidelity! More

randy in service goes above and beyond , great place to deal with. we will be coming back to have any service related issues. deal with. we will be coming back to have any service related issues. More

Ease in booking an appointment, timely in meeting the appointment, provided me transportation to my home. Service was completed in a reasonable manner. appointment, provided me transportation to my home. Service was completed in a reasonable manner. More

Very helpful and engaging in wanting to fix service issues. Hopefully Ford motor can get itself together to clear a back log of recall notices. issues. Hopefully Ford motor can get itself together to clear a back log of recall notices. More

Very attentive and kept me informed about the status of my vehicle Did a great job my vehicle Did a great job More

Timely and professional Answered all my questions in a very professional manner. Repairs were done to my satisfaction. very professional manner. Repairs were done to my satisfaction. More

Excellent, staff. Excellent, great service. Answered all of my questions I highly recommend for maintenance and service. Excellent, great service. Answered all of my questions I highly recommend for maintenance and service. More

Couldn't reach Quicklane by phone. ..during business hours. When we got there was told an hour to an hour and 15 minutes. 2 hours and 15 minutes later, after I went and questioned th ..during business hours. When we got there was told an hour to an hour and 15 minutes. 2 hours and 15 minutes later, after I went and questioned them, it was "almost" done. Everyone was very polite and my wife said the hot chocolate was very good. Otherwise, unpleasant experience. More

Randy did a great job at providing me updates on the completion of my car. He answered all my questions. completion of my car. He answered all my questions. More