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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
934 Reviews

934 Reviews of Murgado Ford of Chicago - Service Center

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July 07, 2021

Appreciated the complimentary car wash. Car was ready within the estimated time frame. Dealership is walking distance from home. Received call when car was ready. More

by philipsdavid
Customer Service
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Jul 07, 2021 -

Murgado Ford of Chicago responded

David, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Best, The Fox Ford Lincoln Team

July 02, 2021

Every time I am service for my vehicle it Good More

by r1olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass and Steve Vihnanek
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Jul 02, 2021 -

Murgado Ford of Chicago responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Fox Ford Lincoln Team

June 30, 2021

Work was completed ahead of schedule. Staff was efficient and courteous. More

by Richard Rowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant
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Jul 01, 2021 -

Murgado Ford of Chicago responded

Richard, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Fox Ford Lincoln Team

June 26, 2021

Great experience, Boris in particular was very good. Constant communication throughout my service experience was very helpful. Work was done when I was told it would be. More

by MichaelB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
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Jun 28, 2021 -

Murgado Ford of Chicago responded

Thank you for this amazing review of your experience with Boris here at Fox Ford Lincoln! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, The Fox Ford Lincoln Team

June 25, 2021

Great service from Alonso. He was very professional in his dealing with me. More

by JF Goldrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonso
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Jun 25, 2021 -

Murgado Ford of Chicago responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Fox Ford Lincoln Team

June 25, 2021

Closest to my home so it’s out of convenience More

by Carla102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Jun 28, 2021 -

Murgado Ford of Chicago responded

Carla, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Fox Ford Lincoln Team

June 24, 2021

The service was very good. Alonzo Bass was especially helpful. I hope you have more help like him. The new Quick Lane building is impressive and seems very well laid out. I'll be back again when I need s More

by Berni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Report | Print
Jun 24, 2021 -

Murgado Ford of Chicago responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Fox Ford Lincoln Team

June 23, 2021

Alonzo was terrific, car was ready quickly, and needed to stop back for some air in the tires later in the day, in/out 5 minutes. Thanks More

by lmalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Jun 24, 2021 -

Murgado Ford of Chicago responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Fox Ford Lincoln Team

June 22, 2021

Easy method to schedule service with a timely reminder before the appointment. The time for the service was not too long and the price was average. More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Report | Print
Jun 23, 2021 -

Murgado Ford of Chicago responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Fox Ford Lincoln Team

June 12, 2021

Fast, efficient and friendly service from everyone I've encountered. Brian ran my last service and was very helpful throughout the whole process. Thank you. More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 14, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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