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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
928 Reviews

928 Reviews of Murgado Ford of Chicago - Service Center

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April 08, 2025

This was the fastest It has ever been to get an oil change. X x More

by ashleyjonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Murgado Ford of Chicago responded

Your feedback means a lot to us! We're grateful for the five-star review and look forward to helping you with anything you need in the future!

April 08, 2025

They forgot to pick up my car for service I made an appointment for pick service and they forgot to Up my car I never experienced that with fox More

by lomackjoyce
Recommend Dealer
No
Employees Worked With
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolaus Pfropper
Apr 10, 2025 -

Murgado Ford of Chicago responded

I’m really sorry to hear about the mix-up with your service appointment. I can understand how frustrating that must have been. Please let us know if you'd like assistance getting that rescheduled, and we'll make sure to get everything taken care of for you.

April 07, 2025

Service department was excellent. Had us fixed in a short time. Walked the showromm while we waited and met a great salesman, Cruz. More

by swmalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Casadiego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Apr 07, 2025 -

Murgado Ford of Chicago responded

Thanks for the great feedback! We're glad the service department took care of you quickly, and it’s awesome to hear you had a positive experience with Cruz. Feel free to reach out if you need anything else—hope to see you again soon!

April 07, 2025

I had a good experience with a young man named Ryan White very good and pleasant individual and the service was great thank you More

by vivaldoglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy White should be commented
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience! We're glad to hear Ryan provided great service and made your visit enjoyable. We hope to see you again soon!

April 07, 2025

Murgado’Ford team is very friendly and helpful. Service department advisor Amie has a great personality. I greatly recommended Murgado dealership, especially service department. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thanks for sharing your feedback! We're glad you had such a positive experience with the Murgado Ford team and Aimmey in the service department. We appreciate your recommendation!

April 07, 2025

Charles, Julio and Ryan went beyond my expectations. I would highly recommend murgado ford to my family and friends. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

April 07, 2025

Greeted me right away ! Aimmee perfect ! In and out in a timely manner ! Waiting room spotless ! More

by luciacapitanini
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

April 07, 2025

My first visit What is the very first visit I’ve ever had to experience Just there was a car attached to a warranty and my experience wasn’t that great, but after having the opportunity to share my experienc More

by Davidmores79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad Julio was able to turn things around for you and make you feel valued. We hope your car stays in great shape, but we’ll be here if you need us again. Looking forward to your next visit, whenever that may be!

April 07, 2025

Amy she's awesome very helpful and always giving us the best options for our car. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Apr 10, 2025 -

Murgado Ford of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us.

April 07, 2025

Great service. Easy appointment. No complaints here and I would recommend without hesitation anytime to anyone! More

by beth8376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

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