Murgado Ford of Chicago - Service Center

Nick was great. His customer service skills were appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. More

service Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would tak Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would take. More

Great Valet Pickup service I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The communication (when the driver was on the way, when the vehicle made it to the service department, the phone call to give the diagnostic results, etc) was great. I would use this service again. More

Always Top Notch! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! I had an oil change and tire repair, and was in and out within an hour, even with their reduced staff and service options due to COVID-19. More

Outstanding Service Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier s Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier service. More

30,000 Maintenance First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica H First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica Hernandez did a great job coordinating my visit and saved me a few $ as well. More

Great Service I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner than promised. All in all I had a very good experience. More

Satisfied I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great servic I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great service and customer service. More

good communications and service especially with the corona I had good services and good communications. I had no problems with anyone there. It was a very enjoyable experience. and I feel satisfied. now. I had good services and good communications. I had no problems with anyone there. It was a very enjoyable experience. and I feel satisfied. now. More

Every Time - it's great Every time I call for help or bring in my car, the service people are there to help. They always treat me with respect and their estimates are always Every time I call for help or bring in my car, the service people are there to help. They always treat me with respect and their estimates are always spot on. I can't recommend them enough - These people are tops. Thanks More