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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
928 Reviews

928 Reviews of Murgado Ford of Chicago - Service Center

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December 31, 2019

I had an appointment but was taken much later than I expected. Waiting room is not really conducive to wait for long periods of time. Would be nice if they had a vending machine in it. The employees More

by SANDEE0611
Recommend Dealer
Yes
Employees Worked With
Ceasar
Jan 03, 2020 -

Murgado Ford of Chicago responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2019

Needed a Quick Oil Change but found another critical issue. While my intent was a quick oil change, I also had issues with my tire light staying on. The repair review found a nail in the sidewall that couldn't More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 03, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 31, 2019

Helpful. Answered questions and weren’t trying to push services on me that I didn’t need. Advised me on work that might be coming up. More

by mmoriarty3
Recommend Dealer
Yes
Employees Worked With
Tom.
Jan 03, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 29, 2019

Great Service and was done on time as promised. Got my coupon discount and enjoyed a cookie and latte while I waited. Great experience. Thank you Alberto! More

by Thespababy
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 30, 2019 -

Murgado Ford of Chicago responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Lincoln! If there is anything else we can do for you, please feel free to give us a call. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 28, 2019

Everything was great! Service, Price,etc. John Kocovsky was very helpful.The problem was explained to me & the repairs were made accordingly. Too bad the car rental store is no longer there. More

by kmad7032
Recommend Dealer
Yes
Employees Worked With
John Kocovsky
Dec 30, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 16, 2019

Professional Dealership. Highly Recommend I have had the pleasure of taking my car to Fox Ford an number of times. They are very professional and always take great care of my vehicle. Sometime More

by brendan.oshaughnessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 16, 2019 -

Murgado Ford of Chicago responded

Thank you for the glowing review, Brendan! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 16, 2019

Fast and Friendly I was able to bring my car in to have my back breaks and tires both inspected and fixed. I was initially told it would take 2 hours to complete, but w More

by RMiller19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 16, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 14, 2019

Vehicle Service at Fox Ford Lincoln I received fast, friendly and efficient service on my vehicle. What more can I say? This was a very good service experience at Fox Ford Lincoln. More

by mark..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, David
Dec 16, 2019 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center, Mark! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 12, 2019

Excellent service! Quick and easy, very helpful service team. Took the time to explain every detail the car needed. And offered every option available too us. Thank you! More

by nicojr21
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 12, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 11, 2019

Airbag recall and check up They provided me with transportation, quick fast work. They also told what my car needed work on spark plugs, air filter, back brakes. They were gre More

by flipandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Martin
Dec 11, 2019 -

Murgado Ford of Chicago responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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