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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
927 Reviews

927 Reviews of Murgado Ford of Chicago - Service Center

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December 11, 2019

Excellent Service Fox Lincoln went above and beyond when I needed a tire repaired on my vehicle. They picked up the car and could not have been more courteous. When the More

by bw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Black Label Team
Dec 11, 2019 -

Murgado Ford of Chicago responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 11, 2019

Everytime I come in for a oil change they always have the best customer service and they get you in and out. They guys are great at what they do More

by Mauriceh25
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Dec 11, 2019 -

Murgado Ford of Chicago responded

Maurice, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 09, 2019

Service The return around time was good but took two services visits to correct the issue. All the customer service personal were very friendly and helpful. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lozonso
Dec 10, 2019 -

Murgado Ford of Chicago responded

James, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 07, 2019

Best people, best service Every time I’ve come in for service I’ve gotten the royal treatment. I am always greeted with a friendly smile, am escorted to the waiting area offere More

by RuthW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 10, 2019 -

Murgado Ford of Chicago responded

Ruth, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

December 06, 2019

Alanzo was great service was good but took longer than expected Alanzo was good to work with I'll return but would like the time to be quicker More

by NEXTFLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanzo
Dec 10, 2019 -

Murgado Ford of Chicago responded

We are pleased to hear that you had an excellent experience with Alonzo and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 11, 2019

excellent service The ford manager and service people are the best, they infomed about every step. they worked in my SUV as soon as I got there, thanks. More

by Ant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon and Anibal
Nov 11, 2019 -

Murgado Ford of Chicago responded

Ant, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 09, 2019

Was greeted nicely and my concerns were addressed. Car wis as ready to go when I was. very professIonal. Liked the car wash could have used a vacuum More

by lcherry
Recommend Dealer
Yes
Employees Worked With
Jeieue
Nov 11, 2019 -

Murgado Ford of Chicago responded

Laura, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 08, 2019

Excellent, as always I am happy to say that I am again giving an "Excellent" review for my recent visit. I received an e-mail offering a special of $24.95 for oil and fil More

by Spitfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names, but bravo to all.
Nov 11, 2019 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2019

Best Service I always have received great service when I go there. The price for what I had done was very reasonable and I know the work was done right. More

by Hawksgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 11, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 05, 2019

An Amazing service! Mark was thorough, professional and incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 More

by Williams
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 05, 2019 -

Murgado Ford of Chicago responded

Hi Williams, and thanks for the great feedback! We're very happy that Mark was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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