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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
917 Reviews

917 Reviews of Murgado Ford of Chicago - Service Center

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August 29, 2019

Timely Service I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day More

by Monab95
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 29, 2019 -

Murgado Ford of Chicago responded

Mona, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 28, 2019

Tire Repair There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem f More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Aug 29, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 24, 2019

Quick I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. More

by Mauriceh25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Aug 26, 2019 -

Murgado Ford of Chicago responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 23, 2019

Very through, efficient and everything done as I needed Simply excellent! Timing was far less than I anticipated. They took care of everything very efficiently. Offered me water and car was presented bac More

by JAKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Staff
Aug 26, 2019 -

Murgado Ford of Chicago responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please let us know if there is anything else that we can assist you with. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 20, 2019

warranty work done quickly Work done as promised. Good communication and friendly staff. Setting up the appointment and changing the dates was easy. The shuttle service was vary More

by JerryChi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Aug 21, 2019 -

Murgado Ford of Chicago responded

Hi, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 17, 2019

simple and fast! Everyone was professional. They got the work done quickly and well. Everyone communicated seamlessly through text and phone which made it easy to main More

by ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Aug 21, 2019 -

Murgado Ford of Chicago responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Please let us know if there is anything else that we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 16, 2019

Life saver! I pulled in without an appointment first thing in the morning. My keys were malfunctioning and my car was randomly honking, locking and unlocking. D More

by MomBoss13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 21, 2019 -

Murgado Ford of Chicago responded

Thank you for the awesome feedback! You're right, Johnny is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 16, 2019

Great Service Fast and great service. Love them at Fox Lincoln ford. I always recommend them because they go beyond to make sure you r taking care of. Only the Be More

by CaptKon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Aug 21, 2019 -

Murgado Ford of Chicago responded

Thank you for putting your trust in Fox Ford Lincoln! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 16, 2019

Service was Wonderful Anibal Arroyo was amazing! He was clear and concise in explaining to me the issues with the car. I was in and out in a timely manner. I could not of More

by Car711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo was my advisor and Louis greeted me when I entered the service center.
Aug 21, 2019 -

Murgado Ford of Chicago responded

Thank you for this great review! Anibal is truly an exceptional employee and we appreciate him for giving you a great experience. We look forward to seeing you again in the future. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 15, 2019

My service visit was a very satisfying experience! The service was efficient and professional just as Cesar said it would be. He greeted me and arranged for the work to be done in the time he said it More

by tommyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 15, 2019 -

Murgado Ford of Chicago responded

Tommy, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Fox Ford Lincoln. and we look forward to your continued business! Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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