Murgado Ford of Chicago - Service Center

Very professional and dog friendly I bought my car And have it serviced at Fox Ford. They seem to have a lot of employee turnover, but they must put a premium on polite, accommodating c I bought my car And have it serviced at Fox Ford. They seem to have a lot of employee turnover, but they must put a premium on polite, accommodating customer service. When I couldn’t wait for my car, they sent me home in a Lyft, and sent another when my car was ready. I love Ford because they are so inexpensive to maintain. Fox service has always been transparent and fair, even though I’m not a car person. Yesterday, the scheduled service called for flushing the transmission, but Essex said the technician reported that it was not needed, so they saved me the money. I have a lot of confidence in their fairness and professionalism. More

Great customer service and workmanship They were concerned of other issues i had with my vehicle as well as the recall i came in for. Most of all they were not pushy. Felt like a relative t They were concerned of other issues i had with my vehicle as well as the recall i came in for. Most of all they were not pushy. Felt like a relative trying to help you out instead of a company just out for money which is what ive experienced at other dealerships. My agent Lillian was awesome and very helpful and timely. More

Simply the Finest Service As always, fast, accurate, affordable and courteous service is the norm at Fox. Great personnel, great products and great prices, and the best waiting As always, fast, accurate, affordable and courteous service is the norm at Fox. Great personnel, great products and great prices, and the best waiting areas anywhere! And Essex Davison in the Fast Lane area is terrific. More

Brad is the man Brad is the absolute best service representative I've worked with at Fox Ford Lincoln. I will tell anyone I know that if there car breaks to call Brad Brad is the absolute best service representative I've worked with at Fox Ford Lincoln. I will tell anyone I know that if there car breaks to call Brad at Fox Ford Lincoln. Give this man a promotion! More

Fox Rocks Always great service at Fox Ford. Very detailed information and customer service. My wife and I came in for the works oil change was recommended we ge Always great service at Fox Ford. Very detailed information and customer service. My wife and I came in for the works oil change was recommended we get a new in cabin air filter so we did. Thanks More

Quick Oil Change I went in for my first oil change on my 2018 Edge. I was in and out in one hour with a free oil change and wash as well as an overall check-up. The wa I went in for my first oil change on my 2018 Edge. I was in and out in one hour with a free oil change and wash as well as an overall check-up. The waiting area was comfortable and the service desk was very friendly. More

best of the best fox ford has the best service team out there and the advisor johnny in service is the best ,they were able to get my vehicle in and back on the road i fox ford has the best service team out there and the advisor johnny in service is the best ,they were able to get my vehicle in and back on the road in a timely matter thanks johnny,and rich More

Oil change Quick Lane oil change was as promised. They also were able to perform so diagnostic work for future maintenance. The vehicle was done in less than an Quick Lane oil change was as promised. They also were able to perform so diagnostic work for future maintenance. The vehicle was done in less than an hour. More

Carlos - Service Manger Extraordinaire Bought new tires. Carlos was great. Was able to get me an even better deal than what was originally quoted. Had service in the past, and the same-- Bought new tires. Carlos was great. Was able to get me an even better deal than what was originally quoted. Had service in the past, and the same--Great!!!!!!!!!!!! More

Kindness, thoughtful, considerate I appreciated Martha's help with ordering my side mirror. The cashier help with getting me service as well as Essex help with getting my vehicle servi I appreciated Martha's help with ordering my side mirror. The cashier help with getting me service as well as Essex help with getting my vehicle service and answering questions about my experience with my new vehicle. More