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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
939 Reviews

939 Reviews of Murgado Ford of Chicago - Service Center

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March 31, 2019

Great Experience I came here to service my car recently. The service was prompt and the employees were very informative and nice to work with. I will definitely be bac More

by cargal13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Apr 01, 2019 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 30, 2019

Very professional and dog friendly I bought my car And have it serviced at Fox Ford. They seem to have a lot of employee turnover, but they must put a premium on polite, accommodating c More

by Momsta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
Apr 01, 2019 -

Murgado Ford of Chicago responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 28, 2019

Great customer service and workmanship They were concerned of other issues i had with my vehicle as well as the recall i came in for. Most of all they were not pushy. Felt like a relative t More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillian
Apr 01, 2019 -

Murgado Ford of Chicago responded

Hi Cat, and thanks for the great feedback! We're very happy that Lillian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 27, 2019

Simply the Finest Service As always, fast, accurate, affordable and courteous service is the norm at Fox. Great personnel, great products and great prices, and the best waiting More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Mar 28, 2019 -

Murgado Ford of Chicago responded

Thank you for writing about your visit with us, Francis! I am happy to hear that Essex was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 25, 2019

Brad is the man Brad is the absolute best service representative I've worked with at Fox Ford Lincoln. I will tell anyone I know that if there car breaks to call Brad More

by bpjohns55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 25, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Brad was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 24, 2019

Fox Rocks Always great service at Fox Ford. Very detailed information and customer service. My wife and I came in for the works oil change was recommended we ge More

by Storm2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
Mar 25, 2019 -

Murgado Ford of Chicago responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 23, 2019

Quick Oil Change I went in for my first oil change on my 2018 Edge. I was in and out in one hour with a free oil change and wash as well as an overall check-up. The wa More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Mar 25, 2019 -

Murgado Ford of Chicago responded

Bob, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 16, 2019

best of the best fox ford has the best service team out there and the advisor johnny in service is the best ,they were able to get my vehicle in and back on the road i More

by johnny281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johnny and rich
Mar 18, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Johnny! I'm very happy to hear that Johnny and Rich were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 14, 2019

Oil change Quick Lane oil change was as promised. They also were able to perform so diagnostic work for future maintenance. The vehicle was done in less than an More

by larry1301
Recommend Dealer
Yes
Employees Worked With
Karina
Mar 15, 2019 -

Murgado Ford of Chicago responded

Thank you for sharing your feedback, Larry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to seeing you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 13, 2019

Carlos - Service Manger Extraordinaire Bought new tires. Carlos was great. Was able to get me an even better deal than what was originally quoted. Had service in the past, and the same-- More

by Mary E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 14, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Mary! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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