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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
937 Reviews

937 Reviews of Murgado Ford of Chicago - Service Center

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March 07, 2019

Quick detailed explanation friendly great communication I came in for oil change and 20000 mile check up. They offered some other services but were not deceitful. Friendly cashier and all around great ser More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 07, 2019 -

Murgado Ford of Chicago responded

To say thank you is not enough, Deborah We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Fox Ford Lincoln again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 07, 2019

Great services and prices as always. Came in to QUICK LANE, got taken in right away, and Anibal Arroyo, as he consistently does, got me in and out in prompt order, with accurate, courteou More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo, Roberto Mendiola
Mar 11, 2019 -

Murgado Ford of Chicago responded

Francis, we are so glad we could take care of all of your needs at Fox Ford Lincoln. Thank you for giving this feedback; we will be sure to share it with the team! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 07, 2019

Excellent Service Center Every experience at the Fox Ford Service Center has been excellent for us with our 2015 Ford Explorer. Yesterday I worked with Johnny on an unschedule More

by Hoffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 11, 2019 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Johnny and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 06, 2019

Leaky Tire Had a slow leak on my right front tire. Went to Fox Ford to have the issue addressed. Everyone I dealt with from Fox Ford was accommodating and friend More

by Marcos5355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Mar 06, 2019 -

Murgado Ford of Chicago responded

Marcos, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 06, 2019

Service on seat heaters My appt. was to have my seat heaters fixed because they weren't warming. I was in & out in a little more than an hr. & today my seat heaters are wor More

by Renital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 06, 2019 -

Murgado Ford of Chicago responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 05, 2019

5 stars on this occasion I came in to have my battery replaced. They did an excellent job and I was in and out in less than 40 minutes. Plus the outside of my car was nice and More

by CFallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex
Mar 06, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 05, 2019

Carlos was very helpful. Carlos contacted me to get my first oil change appointment done on my Lincoln. He was courteous, honest, and amusing. He told me that I would wait More

by samtatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 06, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 04, 2019

seasonal Lincoln oil change rough winter expected to see more cars getting serviced perhaps it's coming.my son uses the car more then us for his job/school our biggest problem is More

by Raymond1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 04, 2019 -

Murgado Ford of Chicago responded

Thank you for the five-star rating, Raymond! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 02, 2019

Oil change It was an oil change.i dropped car off and came back when they called to let me know it was ready. I am always told the my alignment is off and for $1 More

by smschwalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 04, 2019 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

February 28, 2019

Service People Our check-in person was quiet and just did his job. When we picked up our vehicles (2-2017 Ford Explorers) from service we dealt with Noel Santiago. H More

by KM131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Santiago
Mar 01, 2019 -

Murgado Ford of Chicago responded

Hi. and thanks for the great feedback! We're very happy that Noel was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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