Murgado Ford of Chicago - Service Center

Fleet services and quick lane is excellent Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road More

Great customer service. Clean waiting area coffee Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. Less than expected. More

Great Service Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. Well worth the quality and price. More

Very pleased with the way i was treated by Carlos Magana I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 -25,000 miles on them and were already worn down and needed replacing More

Great Service From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one of the few places where I get excellent customer from start to finish. Each and every person I met had a great attitude and I felt always wanted to assist. More

Awesome Service Departmen Even though I drive a fleet vehicle, I get great service from everyone at the dealership. They greet me promptly when I arrive, take care of the car Even though I drive a fleet vehicle, I get great service from everyone at the dealership. They greet me promptly when I arrive, take care of the car in the estimated time, and provide a nice waiting room when I stick around. And when I go to the sales floor to look at the new cars, the salespeople are super friendly. If I ever decide to buy a Ford or Lincoln, this is where I'm going. More

Tune-up and Tires I was greeted and taken care of in a timely and polite manner. The advisor worked with me to get the best price for tires for my car. I was greeted and taken care of in a timely and polite manner. The advisor worked with me to get the best price for tires for my car. More

routine check and oil change Appointment handled promptly in the time frame specified in advance. Waiting room comfortable Morning seems a busy time so I would come very easy or Appointment handled promptly in the time frame specified in advance. Waiting room comfortable Morning seems a busy time so I would come very easy or later in the day. More

Oil change for my work van. I was in the dealership for an oil change for a van the belongs to the company I work for. Everyone was really nice and professional. The building wa I was in the dealership for an oil change for a van the belongs to the company I work for. Everyone was really nice and professional. The building was clean inside and out. I’m not a big fan of Ford (nothing personal) but if I was I’d buy one from Fox. Nice job y’all! More

Service I came for an engine light on, they found out that my TCM was die and that my clutch was out because my TCM, brad senders was really nice and help me I came for an engine light on, they found out that my TCM was die and that my clutch was out because my TCM, brad senders was really nice and help me a lot about this car. He already fixed my clutch before, so I don’t have any bad experience at all. I give 5 star for the service and the peoples who work there, but 4 star about the company FORD should to take seriously the transmission issue with those FOCUS. More