Murgado Ford of Chicago - Service Center

Best in Class Always a pleasure to interact with your staff and techs. They take care of immediate needs and flag future watch areas. Will be back! Best, Tom Always a pleasure to interact with your staff and techs. They take care of immediate needs and flag future watch areas. Will be back! Best, Tom More

Oil Change and Headlight Replacement Stopped in for oil change and headlight replacement on late Friday afternoon - job was done quickly and professionally - was very easy and smooth proc Stopped in for oil change and headlight replacement on late Friday afternoon - job was done quickly and professionally - was very easy and smooth process - would recommend Fox Ford More

Transient Serviing Aldolpho was great on the quick service line. Vehicle was ready when promised. Fully explained by Aldolpho what was completed. Great Employee...Gre Aldolpho was great on the quick service line. Vehicle was ready when promised. Fully explained by Aldolpho what was completed. Great Employee...Great Service. We will be back. More

Perfect Attentive, efficient, I was very happy with my service. I have no complaints. Service was done fairly quick too! I’ll definitely bring my car in for a Attentive, efficient, I was very happy with my service. I have no complaints. Service was done fairly quick too! I’ll definitely bring my car in for all my future maintenance needs More

Outstanding customer service Your staff was very helpful to everyone - and especially pleasant and considerate to me - thank you. I waited for service (knew it beforehand), but s Your staff was very helpful to everyone - and especially pleasant and considerate to me - thank you. I waited for service (knew it beforehand), but service people were prompt and courteous. More

Brought in car for oil change and tire rotation I just brought my MKc in for service. It was a pleasant, uneventful experience. I waited for the car and the facility was very comfortable. I’ll be I just brought my MKc in for service. It was a pleasant, uneventful experience. I waited for the car and the facility was very comfortable. I’ll be back. More

Voice Command Sync My issue on phone Voice Command has been corrected. Carlos and Juan treated me with the with excellent professional service. I will continue to bring My issue on phone Voice Command has been corrected. Carlos and Juan treated me with the with excellent professional service. I will continue to bring my car to this dealership for my service issues. More

Efficient, friendly. I arrived and the line was long but Rebecca came out to my car and checked me in within a couple of minutes. I was told the service would take two or I arrived and the line was long but Rebecca came out to my car and checked me in within a couple of minutes. I was told the service would take two or three hours but it only took an hour. My car was ready when I got there and delivered within 5 minutes. All in all a very painless experience. More

Ken's 2nd Ford from Fox This is my 2nd purchase from Fox. So glad they came to my neighborhood, so far service has been great from sales to service. Thanks guys This is my 2nd purchase from Fox. So glad they came to my neighborhood, so far service has been great from sales to service. Thanks guys More

Battery dead Very helpful recommending a towing services under my warranty due to dead battery. Extremely helpful and polite staff. Was able to bring my vehicle in Very helpful recommending a towing services under my warranty due to dead battery. Extremely helpful and polite staff. Was able to bring my vehicle in right before closing so they could look at it next day. More