Murgado Ford of Chicago - Service Center

Quick lane really is Quick! Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minu Brought my car in for a leaky tire. without an appointment. Quick lane service patched the tire and did a complete check of all systems within 40 minutes. Very pleased More

Awesome Service!!! Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within Fast Service with a Smile! My car was ready a lot faster than anticipated, considering the recall was supposed to take up to 3 hrs. I was done within 30 mins, couldn't ask for anything more. The waiting area is also comfortable. More

Unscheduled Service While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the While at work, one of my tires went flat due to a nail puncture. One hour before Fox closed on Saturday and without an appointment, they replaced the tire. More

Great Service! Fast, affordable, efficient and courteous - what else could you ask for in a dealership? Fast Lane is quick and easy, and the products, service and p Fast, affordable, efficient and courteous - what else could you ask for in a dealership? Fast Lane is quick and easy, and the products, service and pricing is wonderful. More

Satisfied customer The staff are friendly and informative. The place is really clean. Waiting time is acceptable. Service performed is what I expected. I've been here se The staff are friendly and informative. The place is really clean. Waiting time is acceptable. Service performed is what I expected. I've been here several times since it opened with my old car and new (which I bought from Fox). More

Great Experience Not from Chicago but made an online appointment for service. They got us right in, sent the diagnostics report via email and had our vehicle fixed and Not from Chicago but made an online appointment for service. They got us right in, sent the diagnostics report via email and had our vehicle fixed and ready when promised. The service advisors were thorough and our final bill was less than expected. More

Always Great Service !!!!! Keep up the good work !!! Love the service that I get when I brink the Lincoln in for service. The staff are wonderful and make you feel at home. Keep up the good work !!! Love the service that I get when I brink the Lincoln in for service. The staff are wonderful and make you feel at home. More

Excellent Everyone is very attentive. Your facility seems to be well organized and on the ball with customer service. I appreciate this, my time is important. I Everyone is very attentive. Your facility seems to be well organized and on the ball with customer service. I appreciate this, my time is important. I applaud you in the systems you have in place to provide excellent customer service. Thank you! More

Excellent service all around This is by far the best experience I have ever had getting my car serviced at a dealership. It was super easy to schedule and I got a reminder call a This is by far the best experience I have ever had getting my car serviced at a dealership. It was super easy to schedule and I got a reminder call about the appointment. The service area was spotless and the everyone was super friendly and professional. I will definitely return for service and also to buy a new Ford when I'm in the market again! More

Professional and Nice Service People After my first time using a dealer for service I understand the advantages. The staff was friendly, communicative, and professional. Although I brou After my first time using a dealer for service I understand the advantages. The staff was friendly, communicative, and professional. Although I brought my car in for a simple check as to why the low tire pressure light was on the car still received a full evaluation. This really put my mind at ease. Plus, they found a nail in a tire. A simple low cost patch remedied the situation. The wait time was over an hour, but the warm chocolate chip cookies helped to pass the time in a good way:-). More