
Murgado Lincoln of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 296 reviews
Basic oil change is now $120? My last one cost $63.17 Dec 27th 2024. I realize there is new ownership. However, that’s almost 100% markup minus taxes. Thankfully the service rep J My last one cost $63.17 Dec 27th 2024. I realize there is new ownership. However, that’s almost 100% markup minus taxes. Thankfully the service rep Julie was so polite and helpful to soften the blow. Is this how you treat new Ford owners? I don’t wanna hear anything about tariffs have nothing to do with this. This is absurd and absolutely unacceptable. I can’t imagine what the other services cost. I used to love coming to this dealership. What is going on?! More
This was my 2nd visit, a lot of confusion, even with appointment. No car wash. appointment. No car wash. More
Had a major issue caused by a faulty Ford design. They did nothing to help and suggested repairs that were more than the value of my car. It took nearly an hour to pick up my car since there was on They did nothing to help and suggested repairs that were more than the value of my car. It took nearly an hour to pick up my car since there was only one service advisor on staff. More
The salesman Edgar was very nice and informative and helpful. I will being calling him back for him to help with the car which I appreciate helpful. I will being calling him back for him to help with the car which I appreciate More
Didn't check airbags as was noticed in recall, after shifter bushing works compleated the shifter doesn't work properly for L position. shifter bushing works compleated the shifter doesn't work properly for L position. More
Nick was the best - helpful, informative and sure I was in the loop on service work! in the loop on service work! More
Such friendly and comprehensive service provided to us as we were from out of state and needed help! we were from out of state and needed help! More
After being a customer for years, I’ve noticed the intake service folks never communicate to those doing the work. There is always an element of over-promises (including basic things like topping off tire ai service folks never communicate to those doing the work. There is always an element of over-promises (including basic things like topping off tire air pressure) and under-delivery. More
Exceptional experience can’t say enough about the top notch attention and professionalism from Anthony notch attention and professionalism from Anthony More