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Murgado Lincoln of Chicago

Chicago, IL

4.3
285 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 286 reviews

May 26, 2025

Exceptional experience can’t say enough about the top notch attention and professionalism from Anthony More

by adelmanncs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Everybody that worked with me was wonderful. They were helpful, friendly, and efficient. Marta in the parts department was particularly noteworthy, but it was an overall great team. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marta Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Jimbo and Randy are top notch! !! Great service and extremely knowledgeable 10 out of 10 More

by service@profectionfleetservices.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimbo Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I felt the service was overpriced. The diagnosis for my vehicle $600 . The charge for a rebuilt transmission $10,200. I located a business the diagnosed the replacing my transmission f More

by dont945
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
May 21, 2025

Very disappointed I didn’t know I had to pay $220 to tell me not covered More

by Hpadilla405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We appreciate you sharing this and will work on improving communication around these situations. Feel free to contact us directly if you'd like to discuss this.

May 19, 2025

Very helpful and friendly staff . they went above and beyond to make Me happy and get me me the vehicle I wanted More

by Smithlenell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Barrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re thrilled to hear our team went above and beyond to help you find the perfect vehicle. Your satisfaction means a lot to us, and we look forward to assisting you again anytime!

May 17, 2025

The service has been very good all the years my car has been serviced there. More

by ramsee.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your continued trust in us over the years! We're glad to hear you've consistently had a positive service experience. We look forward to keeping your car in great shape for many more miles to come!

May 15, 2025

It took a lil longer than I had hoped for but the woman who assisted me was fantastic. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your patience! We're glad Jessica made a great impression. We appreciate your feedback and hope to make your next visit even smoother.

May 15, 2025

Pleased with my experience, I'm looking forward to a long service relationship with this team. More

by squadbumrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're looking forward to it too, and we hope to serve you again soon!

May 15, 2025

Solid experience. Beautiful facility. Mostly as expected service experience. Very disappointed to be charged new additional 3% at check out without being told at booki More

by lmstern
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the feedback. We're glad the service and facility met expectations, but we apologize for the lack of clarity around the fee. We’ll be reviewing how we communicate charges moving forward.

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