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Murgado Lincoln of Chicago

Chicago, IL

4.3
266 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 266 reviews

May 02, 2025

Professional, excellent, responsive - highest rating - Jessica was fantastic to work with Will buy my next car from Murgado and will always bring to for service More

by jklein11
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
May 02, 2025

The service people did all that was necessary in a reasonable amount of time. Everyone was polite and friendly. More

by ejb0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
May 01, 2025

Efficient, professional, and reliable. I originally bought my Expedition from them and have relied on them since. More

by JFM
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Ortiz
May 01, 2025

I pulled in, Ryan got me checked in, explained the cost and then came and got me when service was done. He said when I should next come back. More

by payne.thomas
Recommend Dealer
Yes
Employees Worked With
Ryan White
April 30, 2025

I had a great visit at the dealership. Everyone was helpful. My visit was quick and informative. More

by A.Lawrence09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

April 30, 2025

Joshua was great. All of these messages, emails, calls is beyond horrible. Way too many forms of communication and way too frequent. More

by ssamir.aali
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words about Joshua—glad he provided a great experience. We hear you on the communication overload and appreciate you bringing it to our attention. We'll work on dialing it back to make things more manageable.

April 30, 2025

Service seems to have improved since my last visit. They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service co More

by trwilliams24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Murgado Lincoln of Chicago responded

This is great feedback -- very helpful. Thanks for taking the time to post. We will indeed keep this level of service going!

April 29, 2025

I had become very familiar with the Fox Ford Team and their quality of service. I thought I would have to find another dealership. This is my second time visiting Murgado and the team is awesome and dili More

by darryljones9
Recommend Dealer
Yes
Employees Worked With
April Lawshea
May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for giving us a chance after your experience with the Fox Ford team. We're glad to hear your visits to Murgado have been positive and that our team is meeting your expectations with friendly, top-notch service. We look forward to continuing to earn your trust.

April 29, 2025

I arrived early, and the work was done quickly, and any recommendations came soon, as well. More

by legned1218
Recommend Dealer
Yes
Employees Worked With
I believe Ryan
May 01, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

April 28, 2025

I have problems with the pricing for the service on my vehicle. Over charging for the parts and services. More

by cliddelljr
Recommend Dealer
No
Employees Worked With
Ryan
Apr 28, 2025 -

cliddelljr responded

I have been bringing my car to this dealership before these change and never had a problem with anything.

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