Murgado Lincoln of Chicago

Excellent Customer Service. Great impression offered by everyone to take care of your needs. Impressed with the dedication always provided by Grant, our technical advisor. Great impression offered by everyone to take care of your needs. Impressed with the dedication always provided by Grant, our technical advisor. More

Very helpful very friendly. Everyone does everything they can to make your visit a good one. Everyone does everything they can to make your visit a good one. More

Amazing customer service, he always makes everything so easy and is great at providing call updates! I was worried that the new owners would hire new people and I was about to go to the Lincoln dealer over easy and is great at providing call updates! I was worried that the new owners would hire new people and I was about to go to the Lincoln dealer over 15miles out of the city based on whoever I first spoke with when I called, but Grant is always amazing and I’m very happy to stay as long as he is there. More

I was glad Murgado was able to look into my car in a timely manner but was disappointed that they were not able to address the issue I came in with (interior windows fogging up quickly in 30 degree weat timely manner but was disappointed that they were not able to address the issue I came in with (interior windows fogging up quickly in 30 degree weather or colder). I was also even more disappointed in the fact that the team popped my tire while putting it onto the lift. I did appreciate that they were able to rush over a new tire and have it fixed in the same day but still obviously disappointed it happened in the first place. More

Same day service! I noticed the headlight was out. called for an appointment and got one that afternoon! they have everything it takes to put the new lamp in and get m I noticed the headlight was out. called for an appointment and got one that afternoon! they have everything it takes to put the new lamp in and get me going. 2.5 hours from noticing to driving out with a fixed car the day before a long weekend. Go Team! More

What a great experience I had with the purchase of my new F150. Ethan was exceptional!! I told him I want to make this easy for both of us and that's exactly what happened. He answered all my questions, show F150. Ethan was exceptional!! I told him I want to make this easy for both of us and that's exactly what happened. He answered all my questions, showed me everything and we made the deal. I'm very very happy. I definitely recommend Ethan and the rest of the Murgado team. Thanks again!!! More

It was my first time going there the service was excellent will be going back excellent will be going back More

Great service. I was greeted by Levern upon arrival to the service area. He immediately had someone get my truck in for service. He also assisted me with the orderi I was greeted by Levern upon arrival to the service area. He immediately had someone get my truck in for service. He also assisted me with the ordering of parts for my truck and gave me his service discount. I was in and out within the hour. I’m definitely going back to Lincoln Ford on Elston for all of my vehicle needs. More

Quick and easy! Everyone I spoke to was so helpful and made everything super easy to get done. Thanks all! Everyone I spoke to was so helpful and made everything super easy to get done. Thanks all! More

Punctual dependable, A bit pushy with wanting my bank card number over the phone.Thanks. card number over the phone.Thanks. More