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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
273 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 273 reviews

February 06, 2025

Quicker than expected. Informative on pending recall a a a a a a a a More

by MoWills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 05, 2025

Good work…I’ll come back for my car next service…you got good people in your service department More

by Litopi3pt1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan, Aimmey Garcia
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re so glad you’re happy with the work and our service team. We’ll be here for your next visit, and we look forward to continuing to take great care of your car. See you next time!

February 05, 2025

The crew was very courteous. Dealership was clean and scheduling was easy. Spent time reviewing the work done on my vehicle. More

by DGUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that everything from scheduling to the work review went smoothly. We take pride in providing a clean and welcoming environment, and it's great to know you appreciated that. Looking forward to helping you again in the future!

February 05, 2025

Helpful staff. Kept me in the loop with the work on my Bronco Sport. Provided a ride home since it was a couple day fix. Great job. More

by steveconnell33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear our staff kept you informed and provided you with a ride home to make the process more convenient. It’s our goal to offer excellent service, and we’re happy to know we met your expectations. Looking forward to seeing you again for your next service!

February 04, 2025

Hi, wonderful service, above & beyond! Aimmey was helpful, professional, nice! Much appreciated! Thank you again, Monica Gordon More

by mfrancinegordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic feedback! We’re thrilled to hear Aimmey provided such great service and went above and beyond. We’ll be sure to pass along your kind words to them. It’s customers like you that make our job so rewarding. We look forward to serving you again soon!

February 04, 2025

This is where I go when I need service hands down, I appreciate all the communication, and they get me in and out. More

by Alexis Polanco-Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia Alvarado, Aimmey Garcia
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your loyalty and kind words! We’re so glad to hear that our communication and quick service keep you coming back. It’s our goal to make your experience as smooth and efficient as possible, and we appreciate you trusting us with your vehicle. See you next time!

February 03, 2025

The staff has always been very helpful with each purchase I have made. Love my Lincoln's. 2024 Lincoln Nautilus Black Label, 2020 Lincoln Navigator Black Label, 2020 Lincoln Continental Black Label. More

by RRAVELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Villegas
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re thrilled to hear that you’ve had such positive interactions with our staff and that you love your Lincoln vehicles. The Nautilus, Navigator, and Continental are fantastic choices, and we’re happy to have been part of your journey. If you ever need anything, we’re here to help!

February 03, 2025

The technician did wonderful job of locating the problem and Grant did a fantastic job of keeping me inform. More

by Grant.Mckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear that the technician did a great job diagnosing the issue and that Grant kept you well-informed throughout the process. We appreciate your feedback and look forward to assisting you again!

February 03, 2025

Went in for an oil change and tire rotation. The staff was friendly and the service was fast/great! Will be doing all my oil changes here. More

by Krystal M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

That's great to hear! We’re glad you had a great experience with friendly service and quick turnaround. We look forward to handling all your future oil changes and providing top-notch service every time!

February 03, 2025

They remember you, and ask if they is anything I need. I like that. Very pleasant people to come asking for help. More

by nina3705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that our team made you feel remembered and well cared for. It's always our goal to create a pleasant and helpful experience for our customers. We look forward to assisting you again!

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