Murgado Lincoln of Chicago

Ryan White is great! I am thankful for his kind approach and communication. I felt that he guided me to make the right and appropriate decisions for my vehicle. I will ab I am thankful for his kind approach and communication. I felt that he guided me to make the right and appropriate decisions for my vehicle. I will absolutely return for future service. More

Muy buena atención, . Puntualidad Muy honestos . Muy amable , siempre te sugieren las necesidades de tu carro. Puntualidad Muy honestos . Muy amable , siempre te sugieren las necesidades de tu carro. More

They did great on my vehicle. However, the estimate I was told was $700 but it ended up being $930. I would have liked a clearer estimate (including labor) before having to pay fo However, the estimate I was told was $700 but it ended up being $930. I would have liked a clearer estimate (including labor) before having to pay for it. More

Everything was great. Randy was great to work with. That's all I have to say. ?? Randy was great to work with. That's all I have to say. ?? More

Awesome service! !! Every dealership person was very nice and attentive They went out to their way to make us feel comfortable and at home !! Every dealership person was very nice and attentive They went out to their way to make us feel comfortable and at home More

Excellent service. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. More

Salesman was not trained on vehicles. Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contac Was not able to answer any questions. Many questions he had to leave and disappeared for 10-15 minutes sometimes longer. Manager said he would contact in morning with wiring instructions. Did not follow up. I called several times and either no one answered or voice mails not returned. When I did get through, I was told accounting department was gone. Would call me tomorrow. Did not. Was asked to complete financing form. No acknowledgment of any kind email phone or otherwise. Meanwhile, my phone was being blown up by salesman from this dealership who didn’t even know I out a deposit down. Total chaos. Complete incompetence. OMFG. Your incompetence even extends to this survey. It won’t even let me select Ford. Please do us all a favor and sell this dealership to someone else. Anyone would be better. As a Ford shareholder, you should be banned from being a dealer. More

Excellent customer service! Excellent staff! Service on vehicle was done in a timely fashion Highly recommended. Excellent staff! Service on vehicle was done in a timely fashion Highly recommended. More

I love I was able to text to make the appointment, and they took me right away. They kept me updated on services. they took me right away. They kept me updated on services. More

Excellent service. Clean and quick. I was told when I scheduled that my oil change would be covered because I fust bought in July. When I arrived I was quoted $89.99. W Clean and quick. I was told when I scheduled that my oil change would be covered because I fust bought in July. When I arrived I was quoted $89.99. When I wanted to use Rewards points, it ended up being $119.75. Cost me over 26,000 points. I thought my points would get me more than 1.5 oil changes after spending $60,000 on my Bronco, but hey. More