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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
273 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 273 reviews

February 02, 2025

I went in for an oil change. They changed the oil, rotated the tires, checked the fluids and washed the car in less than an hour. More

by bobchibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

That's impressive! Thanks for the five-star review. We're glad everything was done well and quickly. We look forward to seeing you again!

February 02, 2025

Courteous, prompt, thorough,. Great service.. very helpful with the available of the shuttle. Made the experience a pleasure. More

by ajhundrieser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My shuttle driver was great, didn't get his name.
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with courteous, prompt, and thorough service. We're glad the shuttle service added to your convenience as well. We appreciate your support and look forward to serving you again!

February 01, 2025

They were patient and worked with my numbers and I walked out with something nice More

by abrereynolds1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmira Ismailova
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

We're so glad to hear that our team was patient and worked with you to find the perfect solution. It's great that you walked out with something you’re happy with! We appreciate your feedback and look forward to helping you again in the future!

January 31, 2025

One of my problems was the rear seat of my F150 would fall down. It wasn't secure like it should be and I mentioned that. When my truck was all fixed, I left and found they did not fix the seat at all More

by Kriver12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and understand how frustrating this must be. It sounds like the issue wasn’t fully addressed, and we apologize for the oversight. Please reach out to us so we can make this right and ensure your truck is fixed properly. We appreciate your patience and the opportunity to resolve this for you.

January 31, 2025

I brought my car in for a few recalls. April took such good care of me and made sure my car was completely checked over and updated. It was such a pleasure to be on the receiving end of he More

by tlangmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear that April took excellent care of you and ensured your car was fully checked and updated. We appreciate your kind words and are thrilled that you had a positive experience. We look forward to assisting you again in the future!

January 31, 2025

Fast excellent service. Called when car was done. Filled washer fluid and washed the car. Nice! More

by siglitzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had fast and excellent service, with the extra touches like a wash and topped-off washer fluid. We appreciate your business and look forward to serving you again!

January 31, 2025

We continue to use the dealership because of Grant, and the staff that is behind him. We are always aware of the competitive price options we have, and watch that working with a dealership does not cost mo More

by sandravburke
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Grant and the team continue to provide great service and competitive pricing. We’ll be sure to pass along your cookie suggestion to the team—we definitely don’t want to miss out on the little perks! We appreciate your loyalty and look forward to seeing you again soon.

January 31, 2025

A very nice guy helpful got me together very quick in and out and kept me up dated More

by josealvarez281912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your review! We're glad to hear you had a quick and smooth experience with excellent communication. We appreciate your feedback and look forward to assisting you again!

January 31, 2025

Grant is great and he gives good customer care. I prefer this location. I only wish Lincoln was better at informing me of recalls. I have to ask every time I come in if the recall parts are in. Jus More

by deveauxjak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear Grant continues to provide excellent customer care. We understand how important it is to stay informed about recalls, and we apologize for the lack of communication. We’ll definitely take this into account to improve our notification process in the future. Thanks for your continued trust, and we look forward to serving you again!

January 31, 2025

Great service and ver informative The process of making an appointment was easy and the arrival was smooth. Divis was great !!! More

by juan_leyva
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Divis Hightower
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're thrilled to hear that Divis provided great service and made the appointment process smooth and easy. We appreciate your kind words and look forward to helping you again in the future!

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